packerdude /.
Amazing customer service
Amazing customer service! Crisanto was very kind, very helpful and very professional!

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Termly (termly.io) has 588 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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IT & Communication · Vancouver, Washington
Excellent

IT & Communication · Seattle, Washington
Excellent

IT & Communication · Seattle, Washington DC, Washington
Excellent
IT & Communication · Seattle, Washington
Excellent
Showing 509 reviews with 5 stars · Clear filters
packerdude /.
Amazing customer service! Crisanto was very kind, very helpful and very professional!
Nathan M.
Fast and efficient!
Laura
Great communication, very responsive, understood and resolved the issue. Top notch customer service!
Response from TermlyOct 15, 2026
Hi Laura, Thank you so much for your lovely feedback! I’m really glad we could get everything sorted out for you and make the experience a positive one. It’s great to hear that you felt well-informed and supported throughout the process. Your kind words truly mean a lot, and I really appreciate you taking the time to share your experience! Best Regards, Shravan, The Termly Team
Kristi Evans, C.
The support team was very fast and efficient not only the moment I requested support but with the final resolution in under 24 hours. Amazing responsiveness which is hard to find with online vendors.
Response from TermlyOct 15, 2026
Hi Kristi, Thank you for sharing your experience! It’s great to hear that we were able to help you quickly and get everything resolved in less than 24 hours. I know how important it is to receive timely support, especially when something needs attention, so I’m really glad we could make the process smooth and hassle-free for you. Your kind words mean a lot, and we truly appreciate your trust in Termly! Best Regards, Shravan, The Termly Team
Mr Lui C.
Great customer care, kind and very quick, sadly i did not need the service but somehow signed up by mistake, they hasndled my problem with no fuss and total ease.
Response from TermlyOct 15, 2026
Hi Mr Lui, Thank you for your lovely feedback! I’m glad we could help you sort everything out quickly and without any hassle. Sometimes these things happen, and we want to make sure you feel supported and that everything is handled as smoothly as possible. I really appreciate you taking the time to share your experience, even though our service wasn’t quite what you needed this time! Best Regards, Shravan, The Termly Team
Mohammad S.
The experience was great and my assistant Mario Rafael Iyog, Jr. was very helpful.
Response from TermlyOct 15, 2026
Hi Mohammad, Thank you so much for your kind feedback! I’m delighted to hear that you had a great experience and that Mario was able to assist you so well. I’ll be sure to share your kind words with him, as recognition like this means a lot to our team. We truly appreciate your trust in Termly and are always happy to help whenever you need us! Best Regards, Shravan, The Termly Team
João
Crisanto was very proactive and helpful to understand what I needed. I had the impression Crisanto was trying to figure out the best solution for my issue with me and I felt like I was talking to someone who could help me solve what I was having trouble with.
Response from TermlyOct 15, 2026
Hi João, Thank you so much for sharing this! It’s wonderful to hear that Crisanto took the time to understand your needs and work with you to find the best possible solution. That kind of proactive, personal approach is exactly what we want our customers to experience. I’ll be sure to pass your feedback along to Crisanto, as I’m sure he’ll appreciate knowing the difference he made. Thank you for choosing Termly! Best Regards, Shravan, The Termly Team
Fred P.
The support agent was help and took the time to explain all my concerns, highly recommend this service to all website owners and Corp Businesses
Response from TermlyOct 7, 2026
Hi Fred, Thank you so much for the kind words and the 5-star review! We're really glad our team could take the time to walk through all of your concerns. Privacy compliance can raise a lot of questions, and making sure you feel confident about your setup is exactly what we're here for. We appreciate you recommending Termly to other website owners and businesses. If anything else comes up, we're always happy to help. Best, Raouia, Termly Support