TermlyReviews of termly.io

Response from TermlyOct 10, 2025

Hi Alex, I’m really sorry to hear about your experience, and I truly appreciate you taking the time to share this feedback with us.  I completely understand how frustrating it must feel to go through the setup process and then face difficulty accessing your policies. Please reach out to our support team at [email protected]— we’ll be happy to look into this right away and help you access your policies properly. Just a quick note: downloading the policies manually isn’t recommended, as we frequently update them to meet changing legal requirements across different countries. Viewing them directly through your Termly dashboard ensures you always have the most accurate and compliant version. Kind regards, Shravan The Termly Team

Response from TermlyMay 29, 2025

Hi Paul, Thank you for sharing your feedback! We’re glad to hear that you had a positive experience with our team, and we truly appreciate your input regarding the product’s customization features. We understand that font customization and more control over banner text are important to you, and we’re always looking for ways to improve. We’ll be sure to pass your suggestions along to our development team for future updates. In the meantime, if there’s anything we can do to enhance your experience or help with any other needs, please don’t hesitate to reach out. We value your feedback and hope we can continue to support you moving forward. Best Regards, Shravan, The Termly Team

Response from TermlyJul 27, 2023

Thank you so much for your showing interest in our services and for choosing Termly. Currently, our HTML option should allow you to freely edit and/or customize your policies as you see fit. Our team is making an effort to add more inclusive clauses so you can add customized text to your policies that best applies to your business practices.

Response from TermlyDec 27, 2021

We appreciate you taking the time and sharing your experience with Termly. We apologize if there has been some confusion with our pricing options, but we do want to clarify that we offer a monthly Pro+ Plan for $20/month, and to do that, you just need to select "Bill Monthly" when subscribing through our website. The annual Pro+ Plan is one we recommend as it saves you 25%, and that's why we offer it for only $180. Nonetheless, the $20 is still available for those who wish to make month-to-month payments.  Also, Pro+ Plan users can specify up to 5 subdomains that can be included in their cookie scan. This will be covered in the subscription and you no longer need to purchase an additional domain. And lastly, we understand that you may want to customize your policies to meet your business' needs; that's why we offer the HTML option, which gives you the flexibility to modify the copy in the policy as needed. Again, we value your feedback as this allows us to improve our services, and hopefully, we can meet all of your needs in the future.  Sincerely, The Termly Team

Response from TermlyJul 27, 2021

Hi Thomas, Thank you for your feedback! With the HTML embed option Termly offers, our users can easily integrate the policies into their websites. To begin, log in to your dashboard, click on the policy you want to embed, then click Add To Website. You can add your policy onto your website using HTML, select HTML Format, click Copy To Clipboard, and then paste it onto the body section of your website. Feel free to contact [email protected] if you require any assistance. Sincerely, Betty Ko The Termly Team