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Termly (termly.io) has 588 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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IT & Communication · Vancouver, Washington
Excellent
IT & Communication · Seattle, Washington
Excellent
IT & Communication · Seattle, Washington DC, Washington
Excellent
IT & Communication · Seattle, Washington
Excellent
Showing 509 reviews with 5 stars · Clear filters
Joel B.
Really great Software and Service highly recommended 100% five stars
Response from TermlyAug 31, 2023
Thank you so much for taking the time to leave us a feedback, Joel. We appreciate your business and will continue to strive to provide you with the best service possible. Please don't hesitate to reach out to us should you have questions in the future.
Lori Ann G.
When starting a website, actions items at times are challenging and there are timeline demands. I was requiring action items to completed and instructions, I could follow quickly. Instructions did not work and the rep remained on the chat until we completed what I needed to be completed. Most chats provide instructions and done. However, Melissa remained until the process worked for one of us. Also, I believe it was the end of her day. This is how chats should work - Great experience and customer chat service !
Response from TermlyAug 30, 2023
We appreciate you taking the time to share your experience with Termly, Lori Ann. We'll make sure to let Melissa know about this. We're happy that a member of our team has helped you with your questions. Feel free to reach out to us again should you have questions in the future.
Shelby
WOW! I asked for help via chat on a Friday afternoon, and someone was connected to me within a minute. Then, they immediately were polite, cordial, and gave me clear, step-by-step instructions on exactly how to achieve what I wanted to accomplish. Best of all, I was able to do so without spending money. As a small business, that's huge. You can count on us becoming Pro members once we grow a bit more. Thank you so much Lesley and the Termly team!
Response from TermlyAug 30, 2023
We are grateful that you took the time to leave us a review, Shelby. We'll make sure to let Lesley know about your feedback. Please don't hesitate to contact our team should you require further assistance. Thank you!
Kardelen C.
It was easy to deploy on Google Tag Manager with Consent Mode.
Response from TermlyAug 30, 2023
Our team is thrilled to receive such an excellent rating, Kardelen. We really appreciate you being a customer and helping share the word about us. Please don't hesitate to contact us if you have any questions. We're here for you anytime!
Danielle
Lesley was wonderful to work with. She was pleasant, took care of my issue swiftly, and provided all-around excellent customer service.
Response from TermlyAug 30, 2023
We appreciate you taking the time to share your experience with Termly, Danielle. We'll make sure to let Lesley know about this. We're happy that a member of our team has helped you with your questions. Feel free to reach out to us again should you have questions in the future.
BD
Lesley was very polite and professional, showing the right amount of empathy. She handled the situation efficiently and thoroughly the first time to avoid any back-and-forth emails between her and me. Lesley communicated her actions so that all of my questions were answered. I felt taken care of and heard. She was perfect.
Response from TermlyAug 30, 2023
We appreciate you taking the time to share your experience with Termly. We'll make sure to let Lesley know about this. We're happy that a member of our team has helped you with your questions. Feel free to reach out to us again should you have questions in the future.
Кирилл Н.
Lesley Ann Lagamon helped me a lot with the matter arose. The assistance was prompt and effective. Thank you!
Response from TermlyAug 30, 2023
We appreciate you taking the time to share your experience with Termly. We'll make sure to let Lesley know about this. We're happy that a member of our team has helped you with your questions. Feel free to reach out to us again should you have questions in the future.
Holly W.
Great customer service from Lesley L. She was very polite and responsive and resolved my query very quickly.
Response from TermlyAug 30, 2023
Thank you for your feedback, Holly. We'll make sure to let Lesley know about this. We're happy that a member of our team has helped you with your questions. Feel free to reach out to us again should you have questions in the future.