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Termly (termly.io) has 588 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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IT & Communication · Vancouver, Washington
Excellent
IT & Communication · Seattle, Washington
Excellent
IT & Communication · Seattle, Washington DC, Washington
Excellent
IT & Communication · Seattle, Washington
Excellent
Showing 509 reviews with 5 stars · Clear filters
Vincent A.
Termly is a great tool. The tool itself works great, and the support is great too!
Response from TermlyJun 11, 2025
Hi Vincent, Thank you so much for the kind words! 😊 We're thrilled to hear that you're enjoying Termly and that both the tool and our support have met your expectations. If you ever have any questions or need help in the future, we're always here for you! Best Regards, Shravan, The Termly Team.
Kevin
I wanted to know if there was a plan to pay annually instead of the monthly payment. I communicated with Mark Cano who assured me that he could help me with this matter and he did so. Mark helped me from beginning to end. Thanks Mark.
Response from TermlyJun 8, 2025
Hi Kevin, Thank you so much for your kind words and for taking the time to leave a review! We're glad to hear that Mark was able to assist you and provide the support you needed regarding the annual payment option. We'll be sure to pass along your appreciation to him—he’ll be thrilled to know he made a positive impact. If you ever need further assistance, don't hesitate to reach out. We're always here to help! Best Regards, Shravan, The Termly Team
Fergus M.
We requested a refund because we'd stopped using Termly but forgot to turn off auto-renew. They were very understanding and refunded us immediately.
Response from TermlyJun 6, 2025
Hi Fergus, Thank you for your kind words! We're glad we could assist with your refund and that you had a positive experience with our team. If you ever need help in the future, don't hesitate to reach out. Wishing you all the best! Best Regards, Shravan, The Termly Team
Chicapa Team - M.
Big thanks to Nino from the Termly team! I had questions about integrating policies on my e-commerce site, and Nino was very responsive. His quick reply and the link he provided were clear and helpful. I really appreciate his professionalism and efficient help. Highly recommend!
Response from TermlyJun 1, 2025
Hi, Thank you so much for your kind words! 🌟 We're delighted to hear that Nino was able to assist you so efficiently. Providing clear and helpful support is exactly what we strive for, and it's great to know Nino delivered just that. We truly appreciate your recommendation, and we're always here if you need further assistance. Best of luck with your e-commerce site! Best Regards, Shravan, The Termly Team
Mo S.
Raouia Belhiba did an amazing job that few had an answer for - she followed up, did not give up and in the end we got the site to work Very grateful for her help and support l
Response from TermlyMay 29, 2025
Hi Mo Smadi, Thank you so much for your kind words! We're thrilled to hear that Raouia was able to help resolve the issue and get the site working. Her dedication and persistence really shine through, and we're lucky to have her on the team. We truly appreciate your feedback and are grateful for your patience throughout the process. If you ever need further assistance, don’t hesitate to reach out! Best Regards, Shravan, The Termly Team
Peter
I had a basic question to just try out the site. I got a real person very quickly who answered my question perfectly.
Response from TermlyMay 29, 2025
Hi Peter, Thank you for your wonderful review! We’re so glad to hear that you had a positive experience and got the help you needed right away. We strive to offer fast and helpful support, and it's great to know we hit the mark for you. If you ever have more questions or need assistance in the future, we’re always here to help! Best Regards, Shravan, The Termly Team
Cat
Solid customer service, willing to go above and beyond, jump on a call to troubleshoot technical issues if needed
Response from TermlyMay 28, 2025
HI Cat, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service. We’re always happy to go the extra mile and assist however we can—whether it's troubleshooting or anything else you need. Your feedback means a lot to us! Kind regards, Shravan, The Termly Team
Dave W.
Termly has a great user experience and the support team are quick to respond and deal with any issues. It has saved our development team lots of time in implementing manual cookie consent, and give our company peace of mind that we're compliant as well. Thanks to Mark from Customer Support for his efficient and friendly replies in sorting out some technical issues.
Response from TermlyMay 19, 2025
Hi Dave, Thank you so much for your kind words! We're thrilled to hear that Termly's user experience and support have made things easier for your team and helped streamline compliance. A special shoutout to Mark—he'll be delighted to know his support made a positive impact! We're always here if you need anything else. Thanks again for choosing Termly! Best Regards, Shravan The Termly Team