TerminixReviews of terminix.com

I would not give this company a penny. Hard to get in touch with them, they charge what they want to charge and no service quality. Very dissatisfied

Terminix just charged my credit card for an address in California. We don't own a home in California. I called 2 days ago and was told that they will have to have a manager approve my refund. I called again today over 48 hours later and was told the same thing. I asked to speak to the manager that is supposed to give me my refund and ask why my card is being charged for an address in another state. But managers don't answer their phones or have a contact email address. Very frustrating and not sure how long this refund will take . We will be moving our service to another company.

Really the company is a 0 Worst service ever lied so many times Never did what they were suppose to charged me for work they didn't do. I want payback. They took money out of account for months after I told them to stop

This company is extremely bad. They made an unlawful debit into my account. I may have to take them to court just to have them return the money they unlawfully debited.

I would absolutely rate them a zero or negative, do not use this company. Terminix is extremely deceptive. The salesman lie and trick you into a digitally agreeing and they don’t cover what they say they are going to do. They say they will call ahead to schedule service and then show up unannounced. You do not receive paperwork and then they will illegally set up financing for you with a third party that charges interest and doubles the cost if not more. I was in an obvious bind with termites and they take full advantage, they do not give appropriate details and explanations of both services and charges and then when you call for help they blame you and accuse you and refuse to help. They are deceptive and insulting. The company does not explain their charges, they will add to it and say it is what you agreed to and then offer no explaination or help simply tell you this is the bill you can pay it now or pay more through the financing you didn’t agree to or allow in the first place. I agreed to $1100, for a years worth of monthly service for termites inside and out. They now say we don’t treat inside homes, we only come once a year, and that I owe over $3400! Absolutely robbery.

sales came on a sunday unannounced. signed up for 4 visits inside and out. 3 months apart. each time called in advance, came, did work and suggestions. 4 visits done. NO. this part is fraud and deception .Im out of town someone came on a outside only visit. charged me anyway. i talked to every worker in Terminix corporation. end result. sent me to collections. I have 18 rental properties. Sorry Terminix. You lose. Carl Melk 12791993

Terminix is a corrupt company. Last fall we set an appointment and they never came out. Their "service report" said they came out and sprayed a spiders nest. The original request was made for bee infestation not spiders.....so they apparently came out and provided a service we never asked for and we never even talked to or seen an actual Terminix guy. We fought payment by talking with several managers but just kept getting passed around. Now I have a collection agency contacting me to pay the bill they never did any service for. DO NOT EVER CONTACT THIS CORRUPT COMPANY FOR SERVICE. THEY WILL DO WHAT THEY WANT AND CHARGE WHAT THEY FEEL LIKE AND IT WILL COST YOU.

My husband and I signed a contract with Terminix, on 2/26/20. The contract was for termite treatment, and the amount was $1,052. We were advised, by the Sales rep-Joe Hampton, that we could make installments of $99 until the balance was paid, and that we would need to pay $99 down that day to cover February's payment. We paid $99 on 02/26/20, and our credit card was charged $99 from 03/20-01/21. I called Terminix on 1/25/21 to inquire why we were still being charged, and to request a refund for the difference of $136. We made 12 payments of $99. The agent, Vanessa advised me that he wasn't sure but the payment that was drafted on 1/26/21 would be our last payment. I informed her that I would like to speak to the Service Rep for a further explanation. No one called. I called back again to request a callback. On 1/27/21, Chris called me and explained that the $99 that we paid on 2/26/20 was for materials and wasn't applied towards our balance. I explained to him that wasn't what our sales rep advised us or Vanessa. He informed me that Vanessa should've known this and that I still had 1 more month to make a $63 payment, and if I didn't pay it he would send me to the collection agency. I advised him that I disagreed and to cancel my account after January and remove my credit card information, which Vanessa stated that she removed on 1/26. On 1/28/21, I was scheduled to have my rent house treated. Instead, I received ab email stating that my Terminix account was canceled. I called in and got Vanessa who informed me that my account shouldn’t have been billed again for the $63.25, and that if I was charged for January, I should’ve received my treatment on 1/28/2021. My point, exactly. Not only was I charged for January, but I also didn’t receive service, and my credit card was charged $63.25 by the jerk, Chris. He was rude and sounded like an abusive person and a racist. I filed a complaint with the Better Business Bureau and disputed the charges with my credit card company. My advice to you, if you do business with this entity tape all conversations and watch your credit card. They illegally charged my card for what would’ve been a February payment, per Chris, on 1/28/21. Even though my service was canceled in January. And, they still wanted to charge me $29 per month for a warranty that I already paid $1052 for service for.