TerminixReviews of terminix.com

Wow. These people are AWFUL. I canceled my subscription but a guy came over anyway, rang the doorbell, and drove away and then they tried charging me $150 for it. The CS agent I spoke with on the phone was extremely rude and told me “Well then I guess you should have been there when we came,” even after I told her I had canceled. Fast forward several months and they submit my claim to the credit union. Wow. Seriously? You guys are awful, no wonder your reviews are the worst I’ve ever seen. I wish I’d checked your Trustpilot reviews before I asked for your help. You’re terrible. I hope you go out of business.

The business model is really bad. They will keep you in a contract like phone companies did in the 90des. Really hard to cancel. Expensive, literally my most expensive bill for some dude to come out a few times a year. Find another way.

Port Saint Lucie Fl After the original treatment, I never received in home treatments again and have no camera footage of outside treatment either. I requested that the service be cancelled via telephone, after the treatment that I had prepaid for, and have now received two separate collection notices. $242.88 & $615.80 "Fish stink from the head down". The greatest threat to any company -no matter the size- is the disconnect between the value placed on customer service and satisfaction, vs. a pay or commission structure which incentives employee sales over the latter. Thank you.

Worst service ever, had them in Michigan best service ever!! Arizona they are scammers and I won’t ever deal with them again!!

Amazing company, with people who care!

Technician ran over my mailbox permanently damaging the post. Terminex said they would replace the $40 post. It’s been about 9 months and still no post. I’m having a hard time believing that they would repair termite damage to my house if the can’t fix a cheap post.

Service was fine but I called to ask if I can pay cash before technician showed up. I paid him$270 cash and the VERY next day they overdrafts my account for $270. Canceled immediately!!!

DO NOT.... I repeat... DO NOT.... Use terminix. They are a total rip off. I called them to have a rat exclusion and they tricked me into getting gutter guards when in fact the true reason the pest where getting in was from a worn crawl space door that i replaced myself. I had the annual contract for 8 months with no calls and no one even came out to inspect the original traps. This company sucks and are only focused on commission and not the customer. They even did a poor and i mean poor job putting the gutter guards up and had to be called back out to complete the job and its still not done. The rodents are gone but only because i sealed my crawl space door myself. What a total rip off. Save yourself the headache and stay away from terminix and as for terminix themselves.... if you are reading this.... make sure you hang up the phone first before you start speaking with your coworkers about getting commission and how you almost had it..... Focus on the customer and look for the real problem instead of selling someone something they dont need. ZERO stars