TerminixReviews of terminix.com

Beware. It is impossible to reach anyone in the "Customer Sevice" department to help an existing customer!!! hold times are over 40 minutes and then they tell you they can't help you... We've been a loyal customer for several years and paid over 700$ a year yet absolutely NO one is reachable nor able to confirm that my appointment to inspect our termite stations is indeed scheduled. I called in multiple times now, wasted hours, already had a scheduled appointment but yet to receive confirmation... I highly do NOT recommend this company.

Lexington NC. I bought a termite bond last June after my home purchase; though at the time there wasn't an issue and I wanted to insure it remained that way. I paid Terminix almost $600. I've been hospitalized 6 times within the year; but still paid though times I was late on a monthly payment. Not only was I repeatedly visited , letters written to threatened they'd cancel my contract; several times one Rep came to my home while I was hospitalized and my ring camera recorded his visits. The baits were NEVER checked within the entire year. In Atlanta GA. the baits were checked EVERY 3 months. This was a waste of money and not to mention the harassment during my illness and the pandemic. This people only care about the money! I WILL NOT BE RENEWING MY CONTRACT!

I have been dealing with terminix for years now. In the beginning it was ok. Now, the service is not so good. They walk around the house and check traps then leave. I get a text saying your service is complete. By that time they are gone. On May 10, 2021 terminix came to my house and put 2 mouse traps inside the bottom of my oven. When I turned it on my oven started smoking. Until I finally noticed what they did.I have been spending my own money on glue traps and putting them down Because that's all they do. Nothing else. It is a waste of money to pay for a service that is not worth it.

The technicians at this company are HORRIBLE!!! They're lazy, they lie and apparently the supervisors allow them to get away with it. Don't watse your money with these clowns, use Orkin.

THE WORST!!! I paid over $900 for a service I never received and have been waiting 8 months for a refund and still waiting! RUN!!

I gave Terminix a 1 because 0 was not an option. The customer service is just horrible. They constantly have no one to answer calls. None of their services actually work. We got the termite protection and now we have termites. We got the insect/bug plan and it has done nothing to get rid of them. We bought the very expensive mouse plan and guarantee and we have mice constantly. Trying to get someone out here to attend to it is nearly impossible because they don't answer their phones and then they say they have no appointments and I have to spend an inordinate amount of time trying to arrange someone to come out. Don't buy Terminix - it is a complete loss of money with little to no benefit.

Worst service ever!!! You DO NOT get what you pay for by a long shot!! We bought the premium package and when needed could never get ahold of them! Prices high!Do not recommend!! If I could give a zero I would.

My comparison is between Forsyth exterminating, Arrow and Terminix previously Allgood brand. Did you know that Terminix offer services that Arrow and Forsyth Exterminating don't? Justin from Terminix arrived 8 a.m. He is considerate of your time. Justin Killion addressed my needs, went over the property, took measurements, ask questions and went over service and pricing etc.. Having bug problems since home purchase i was already savy on rat control, scorpions, spiders, wood bees, carpenter aunts, black snakes, racoon, rats, moles, mice and the list goes on. I could charge people to tour a bug exhibit at my home. I needed a good service that offered just a little more value. A few minutes with Justin and i said sign me up! How refreshing to have someone who really wants to earn your business without being pompous. Justin is a down to earth guy who can has alot of potential in this business. I got a great deal with more detailed services from Terminix. Ask for Justin Killiam.