TelephoneKenya.com Reviews | Read Customer Reviews of telephonekenya.com

TelephoneKenya.com Reviews | Read Customer Reviews of telephonekenya.com

TelephoneKenya.com reviews

439 approved reviews, newest moderated first

PHILLIP K.
Jan 7, 2022
None
Excellent service
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Juvenal M.
Jan 5, 2022
I have used TelephoneKenya for many…
I have used TelephoneKenya for many years now calling relatives relatives and friends in Kenya. The calls are clear and prompt. Cost is reasonable in comparison with other providers. I have never had any bad experience.
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Mama P.
Dec 18, 2021
Not easy to figure out why a…
Not easy to figure out why a transaction failed. When are pending charges on a card canceled if transaction failed >24 hours?
Response from TelephoneKenya.comDec 21, 2021
Dear customer, We're very sorry for the inconvenience. We really appreciate you bringing this to our attention. Indeed a top up can fail for various reasons, but for sure the pending charges will be unblocked by the issuing bank in a few bussiness days. TelephoneKenya.com
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George K. O.
Dec 17, 2021
Very clear line and instant connect…
Very clear line and instant connect whenever I make a call. Really like this service.
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Simon N.
Nov 30, 2021
Not bad on my side
Not bad on my side
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Judith M.
Nov 28, 2021
Clear call
Very clear call
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Eliud Muchiri N.
Nov 27, 2021
ABOUT BUYING CREDIT
I would like to ask you whether you can set this keep calling application to buy credit through Safaricom Mpesa option starting at 100 Kenya shillings equivalent to $1.
Response from TelephoneKenya.comNov 29, 2021
Hello, Thank you for your suggestion, it will be taken into account for future service changes. Your TelephoneKenya team
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Abe
Nov 16, 2021
Need to provide coupons oftenly…
Need to provide coupons oftenly especially for those of us frequent minutes buyers
Response from TelephoneKenya.comNov 17, 2021
Hello, Thank you for your feedback. You can get free minutes through our Thank You program. There are two ways in which you can earn Thank You points: 1. each time you place an order, 2% of its value is turned into Thank You points 2. if a friend of yours opens an account with us using your referral code, when he places his first order you receive 500 Thank You points. You can find your referral code in your account information and you can also email it to friends from that section. When you reach 1,000 Thank You points, you can convert them into $10 free Voice Credit. Right now, you have 20 points in your account. In addition to this, we also host special offers and promotions that we advertise on email. Your TelephoneKenya team
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