Alfred O.
It has been awesome
It has been awesome. The only thing is your charges keep going up without any early notice. To me this is unfair.
Response from TelephoneKenya.comJul 29, 2021
Hi Alfred, Rates go up and down depending on the costs on the global market. the last time TelephoneKenya.com operated rate changes was in February 2021. But they were rate decreases, not increases. When rates go significantly up we usually announce it by email. When they go down and when we have offers/coupons too, we announce it by email as well to those who are subscribed to get "Special offers". That is an option available in one's account by a simple switch ON. Also, on every transaction, you get Thank You points (loyalty points) you can convert into free Voice Credit when you reach 1000. Currently, you have 286 points in your account. That info is also available in your online account. If you have noticed anything else we may not be aware of, please let us know in detail at [email protected]. Thank you for your understanding and collaboration.