Techless Reviews | Read Customer Reviews of techless.com

Techless Reviews | Read Customer Reviews of techless.com

Techless reviews

447 approved reviews, newest moderated first

PrattleBarry
Dec 4, 2025
Great customer support
Yolani was great and helped us out with some ordering questions we had and was able to not only resolve them but was able to call me back to follow up and ensure it was resolved. Great support!
Response from TechlessDec 5, 2025
Thank you for sharing this experience. Yolani did an excellent job walking through your ordering questions, and we are glad she followed up to ensure everything was resolved. She cares deeply about closing the loop for customers, and your feedback means a lot to our team. If you need anything else moving forward, we are always here to support you.
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Sam R.
Dec 4, 2025
The outstanding support from Anthony
Anthony was fantastic. I talked to him through Wisephone’s text support, and he helped me out the whole way. He was quick to respond, clear with his instructions, and actually made sure the issue got fixed instead of just rushing me. Easily one of the best support experiences I’ve had. If you get Anthony, you’re in good hands.
Response from TechlessDec 5, 2025
Thank you for sharing this experience. It is great to hear how well Anthony supported you through the entire process. He takes great care to ensure problems are fully resolved and that customers never feel rushed, so your feedback means a lot to our team. We appreciate you taking the time to recognize the clarity and consistency he brought to your conversation. If anything comes up in the future, we are always here to help.
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Kari D.
Dec 3, 2025
Customer Support was AWESOME
Customer Support was AWESOME. Thank you especially to Zazi for helping me through email and then even walking me through the steps over the phone. The wait time was less than 5 minutes, and the process to help me was maybe 10. He was so kind and helpful. If I have any further issues, I will be calling my new friend! Thank you so much!
Response from TechlessDec 4, 2025
Kari, this truly brightened our day! We’re thrilled that your new friend, Zazi, was able to jump in right away, help you through both email and phone, and make everything easy. He’ll be delighted to hear your kind words. Thank you so much for sharing this wonderful review!
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Kristi
Dec 3, 2025
Love the Wisephone
Love the Wisephone. My youngest son has it and of I had a redo I would only allow all my children to have it. It provides for needs without stealing life by being addicted to apps. I had an issue with billing but it was addressed. My only constructive criticism is to get weekend and/or evening hours.
Response from TechlessDec 4, 2025
Thank you for such a thoughtful review! We’re delighted to hear how well Wisephone has served your family, and we’re glad the billing concern was sorted out. We also appreciate your feedback about extending our hours – it’s noted. Thank you again for your trust!
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T A.
Dec 2, 2025
Great customer service
Great customer service! Yolani nswered all my questions and was super friendly.
Response from TechlessDec 4, 2025
Thank you for the lovely review! We’re so glad Yolani was able to answer all your questions and make the experience friendly and straightforward.
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Abigail M.
Dec 2, 2025
Customer support with Techless is very…
Customer support with Techless is very nice I've had only good interactions with Yolani and quick understanding of how things work, very thankful for my WisePhone.
Response from TechlessDec 4, 2025
Abigail, we really appreciate your kind words! It’s great to hear that your experiences with Yolani were consistently positive and helped you feel confident with your Wisephone. We’re grateful for you!
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B G.
Dec 1, 2025
Great customer service
Zazi was so helpful and walked me through every step. He solved my problem completely and was very patient.
Response from TechlessDec 4, 2025
Thank you so much for sharing this! We’re thrilled to hear that Zazi guided you through everything with such patience and care. It’s wonderful knowing he was able to fully resolve the issue for you.
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Mason
Nov 22, 2025
Exceptional service from Yolani at Techless
Yolani was great helping me get my service plan registered for my wisephone. She was super patient and I went roughly 15 minutes past the closing time. I was tired and had to have stuff repeated about 10 times.
Response from TechlessNov 24, 2025
Thank you for taking the time to share this. Finishing a setup at the end of a long day can be tough, and I appreciate you staying with the process even when things needed to be repeated. Yolani has a very patient and steady way of guiding customers, and it says a lot that she stayed with you past closing to ensure everything was in place. We are grateful for your patience and for allowing us to support you. If you ever need help with anything down the road, we are always here to assist.
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