TeamsonReviews of teamson.com

Response from TeamsonMar 13, 2025

We're very sorry to hear of the issues you're having with your new cabinet. We do see you've opened a ticket with us on the morning of 3/12 and the agent assigned to your ticket that day requesting some additional information concerning the situation so we can provide assistance. If you do not see the agent's response, please make sure you're checking your junk/spam folder in case our email got routed to your junk or spam folder.

Response from TeamsonFeb 19, 2025

Hi Robert, We're sorry to hear that the item did not meet your expectations. The product you purchased, #ELG-583, is made of MDF wood board. The damage and blemishes may have occurred during transit, and we sincerely apologize for any inconvenience this has caused. Please feel free to email us at [email protected] with your order details and photos of the damage, and we'd be happy to assist you further. Thanks.

Response from TeamsonFeb 18, 2025

Sorry for the inconvenience! We always accept warranty claims for orders that fall within the warranty period, but we didn’t receive any message from you or a name affiliated with Michele Renault-Rutt regarding this issue. As we can see, your order was delivered in January, which means it still falls within the warranty. Please kindly send us a message at [email protected] so we can assist you further. Thank you!