Providing the highest quality outdoor furnishings at “warehouse” pricing, Teak Warehouse offers you a wide range of options to create the stylish outdoor relaxation or entertainment space of your dreams. We are proud to serve architects, designers, and contractors on large-scale projects, as well as individuals looking for affordable luxury with quality that will stand the test of time!
Teak Warehouse (teakwarehouse.com) has 284 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
teakwarehouse.com
Website
teakwarehouse.com
Category
Furniture Stores
Location
Dallas, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 77% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Teak Warehouse delivery team continues to impress and our new umbrellas and stands are Hotel/Restaurant quality. Beautiful and so well made.
Response from Teak WarehouseMar 20, 2026
Hi Kennedy Family,
Thank you so much for such a wonderful review!
We appreciate your business more than you know, and hope we can see you again in the future! Thank you so much for sharing this feedback with us, and enjoy your lovely new furniture!
Have a great day!
Teak Warehouse Customer Service
JU
Julia
it took over a month to get delivered a…
it took over a month to get delivered a date was set, then canceled reschedule for the following week when I was supposed to go on vacation. After they finally dropped off the table and put it together. They didn’t actually put it together because the bolts they put in the bottom were too short and they just left it and didn’t tell me a word. I didn’t even know until I tried to move it and the top came off. I emailed her customer service called customer service called to speak to a manager and I’ve yet to hear from anyone.
Response from Teak WarehouseMar 20, 2026
Hi Julia,
I know I reached out to you via email already, but I wanted to make sure you got a reply here as well.
We're so sorry to hear that it took some extra time to get your order delivered. We know how frustrating delays can be, and we pride ourselves on our competitive delivery timeframes & transit times. That all said, it's concerning to hear that there were some scheduling/lead time conflicts here, as well as some issues with assembly as well. This is not at all an accurate representation of the standards of business we have, and I am so sorry your experience was not a positive one.
I extended a store credit to you via email, to use on your next purchase with us, as a courtesy for the inconveniences you experienced. I just wanted to remind you that this credit is still valid if you would like to use it. I am also happy to assist with any further questions or concerns you have as well.
Casey Martin
Customer Service Manager
Teak Warehouse
PE
Pete
We were told the delivery was "white…
We were told the delivery was "white glove" and were charged over $700 to have 2 benches shipped from San Diego to Morrison CO. It took almost 4 weeks for the benches to be delivered after we received an email they had been picked up by the transit company. When the benches were delivered the service was just regular delivery that you would receive with UPS or similar. I even had to loan the delivery guys a knife so they could cut the moving mats off the benches. When you pay over $700 for white glove delivery you have a right to expect not only expeditious delivery but something more than ordinary when the product is delivered.
Response from Teak WarehouseJun 30, 2025
Hi Pete,
Thank you so much for sharing this feedback with us.
Our current leadtme for in-stock orders (without custom cushions/canopies) to ship from our warehouse is approx. 1 week from the date of purchase. I can see that this order shipped on 5/23/25, about 3 days from the date of purchase on 5/20/25. Once the order is shipped with the carrier, American West, delivery can take about 4 weeks. I can see that the order was delivered on 6/25/25, right around that 4-week lead time that I mentioned. So, from everything that I can see, this order was delivered within the standard leadtime. White Glove service also does not include expedited delivery.
Regarding the delivery experience that you mentioned, I have opened an internal case with the delivery company to further investigate how this order was delivered. White Glove service includes blanket-wrapped shipping, point & set installation of the items, unpackaging/removal of any shipping materials, and an inspection of the full order. This should have been the delivery service you received, since like you mentioned, you did pay for White Glove shipping. I apologize if you didn't receive the full extend of this service, and will personally be in touch with you once I complete my investigation with the delivery company.
Again, thank you so much for sharing this feedback with us.
Casey Martin
Customer Service Manager
Teak Warehouse
SB
Saul B.
Teak Warehouse went above and beyond in their service
Teak Warehouse went above and beyond to schedule deliveries
Response from Teak WarehouseMar 20, 2026
Hi Saul,
We are so grateful for your feedback and your business! It’s great to hear our team delivered a smooth and enjoyable experience.
We hope you choose us again for your teak needs in the future!
Thank you so much!
Teak Warehouse Customer Service
PA
Patricia
Great service and product
The service in the store and with delivery were great. We have had a table from Teak Warehouse that has served us well for many years and were happy to add a couch and loveseat that match.
Response from Teak WarehouseOct 3, 2025
Hi Patricia,
We strive to provide excellent service from purchase to delivery, so we are thrilled that you had a positive experience with our sales & warehouse team! We are thankful for your business and appreciate you taking the time to share this feedback with us.
Thank you so much!
Teak Warehouse Customer Service
PA
Patrick A.
Pretty prompt
Not too long to wait for a special order, and suoer easy pickup at the warehouse.
Response from Teak WarehouseMar 20, 2026
Hi Patricia,
Thanks so much for taking the time to share this feedback!
We appreciate your business, and if there is anything that we can do to improve our visit next time, please let us know.
Thank you so much!
Teak Warehouse Customer Service
DA
David
Great product at a great price
Great product at a great price. Very nice sales people. Great warehouse crew helped load the order. Highly recommend TW for any patio furniture needs.
Response from Teak WarehouseOct 3, 2025
Hi David,
We're so happy that you enjoyed shopping with our sales team and had such a positive experience with our warehouse team as well. We take pride in providing the best quality of outdoor furniture, and hope that you enjoy your new pieces for many years to come!
Thank you so much!
Teak Warehouse Customer Service
AL
Alex
Good service, professional and on point
The new furniture that we ordered arrived on time and was in good conditions.
Response from Teak WarehouseOct 3, 2025
Hi Alex,
We're glad that your shopping experience was a positive one! We hope that you have been enjoying your beautiful new loungers and continue to enjoy them for many years to come.
Thank you so much!
Teak Warehouse Customer Service
