Teak Warehouse Reviews | Read Customer Reviews of teakwarehouse.com

Teak Warehouse Reviews | Read Customer Reviews of teakwarehouse.com

Teak Warehouse reviews

284 approved reviews, newest moderated first

Spring T.
May 25, 2025
Quality and Pro
Our overall experience has been terrific. The customer service is great. The staff is professional and the company delivers great products. We have had some of their pieces for years and have just added to our collection.
Response from Teak WarehouseOct 2, 2025
Hi Spring, We're so happy to hear that you had a positive experience shopping with us. Our goal is to always to provide the best possible service for our customers. Thank you for your continued business! Teak Warehouse Customer Service
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Marc A.
May 24, 2025
As always… GREAT!
As always, excellent service, fabulous product and good prices!
Response from Teak WarehouseOct 2, 2025
Hi Marc, Thank you so much for this wonderful feedback! We're so happy to hear that you've had such positive experiences shopping with us and with our team. We hope to continue serving you for all of your future teak needs! Thank you for your business! Teak Warehouse Customer Service
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Linda P.
May 24, 2025
This is my second Teak dining table
This is my second Teak dining table. I got my first one probably 20 years ago and it was pretty weathered and my daughter wanted it so I gave it to her and ordered the same one for myself. Love it when they get weathered they actually look even more beautiful.
Response from Teak WarehouseOct 2, 2025
Hi Linda, First, thank you so much for your continued business with us! We're so happy that you have enjoyed your Hampton Dining Table for so many years, and we hope you enjoy your new one for many more years to come! Please let us know if there is ever anything we can help with! Teak Warehouse Customer Service
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Richard G.
May 23, 2025
Horrible experience
Horrible experience. We ordered the item and were charged right away, after over a month of no word we reached out. Called, left voicemails and emailed with no reply. We are now asking for a refund and still no reply and no item. I would not recommend this company to anyone.
Response from Teak WarehouseOct 2, 2025
Hi Richard, Thank you for sharing this feedback with us. I looked into your order further, and I see that the carrier did not have the correct contact information, which is ultimately why there was a delay in delivery. We are very sorry for this and completely understand the inconvenience this miscommunication/delay caused, which is why we were happy to make an exception and allow the order to be cancelled for a full refund, as you requested. Again, we are very sorry that your experience was not satisfactory, this is not the standard of business Teak Warehouse aims for. We hope you will consider Teak Warehouse again in the future. Thank you so much, Teak Warehouse Customer Service
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GinaT
May 22, 2025
excellent communication and easy…
excellent communication and easy delivery
Response from Teak WarehouseOct 2, 2025
Hi Gina, Thank you for such a positive review. Our top priority is the provide quality teak & excellent service from purchase to delivery, so we take pride in hearing this wonderful feedback. Thank you for your business! Teak Warehouse Customer Service
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Eddie B.
May 20, 2025
It’s been weeks and I still have not…
It’s been weeks and I still have not received the product I’ve already paid for.
Response from Teak WarehouseOct 2, 2025
Hi Eddie, Thank you for taking the time to share this feedback with us. I investigated into your order more, and I can see that the carrier picked your order up later than typical after it was placed. In general, orders are shipped/picked up from our warehouse within approx. 1 week once all the items are available & in-stock. It looks like once the order was picked up, the carrier was also having trouble getting in contact with you to schedule a delivery date, which further delayed delivery. Regardless, we apologize that it took longer than expected to receive your order. Again though, we appreciate you taking the time to share this feedback as it helps us ensure future delays do not happen. Thank you so much, Teak Warehouse Customer Service
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jean M.
May 19, 2025
Just got a delivery date
Just got a delivery date Will follow up with how things look
Response from Teak WarehouseOct 2, 2025
Hi Jean, We hope that we were able to meet your shopping expectations and that you have been enjoying your beautiful new loungers. If there is anything we can help with in the future, please do not hesitate to contact us: [email protected] Thank you for your business! Teak Warehouse Customer Service
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Bill
May 17, 2025
Smooth transaction
Victoria did a nice job helping with my order and the warehouse people did a great job of loading my truck.
Response from Teak WarehouseOct 2, 2025
Hi Bill, Thank you for taking the time to share this feedback with us! We're so happy that you had a positive experience with both our sales & warehouse team. We greatly appreciate your business and hope you enjoy your new furniture pieces for many years to come! Thank you so much, Teak Warehouse Customer Service
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