Isabelle M.
Not as described & terrible shipping
I purchased a teak side table on sale. The item is painted and that was not in the description. So I can’t see the beautiful wood, if it really is teak. The item was very marked down so not really worth the hassle of returning. Also, the boxed arrived badly crushed. The shipping fee was outrageous. And it was packed with toxic smelling styrofoam peanuts. No one should be using that for packing material these days. It’s so bad for the environment!!!
Response from Teak WarehouseMar 20, 2026
Hi Isabelle, This absolutely does not sound like the level of service and product quality that we try to provide, and I am so sorry to hear that your item did not arrive up to your standards. Looking more into your order history, it looks like the table you received was not supposed to be painted, and it also looks like we had a new one shipped out promptly for you at no additional charge. We hope that the new table is one that you have been able to love and enjoy, but again, we are sorry that this happened to begin with. We value your feedback, so if there is anything more that I can do to help your experience, please do not hesitate to let me know. Casey Martin Customer Service Manager Teak Warehouse