TBS Factoring ServiceReviews of tbsfactoring.com

Caroline has been absolutely amazing from the first moment of contact. She is a professional with heart. Answered all my questions and has been a great support every step of the way! Thank you so much, Caroline. Much love and respect to this amazing, professional woman.

TBS took a great lane with all settings as an o/o and assisted me further than my initial needs. For that thanks TBS, continuing service with TBS is a must, out of all the factoring companies available, I have spoke to several there are know better out comes financially and a big camble to take on the others customer service, which TBS has more than proven time and time again. If I was asked by a trucker trying to start up, I would Only recommend TBS factoring service..

TBS has helped my business succeed. With the factoring the advances, and the loans on insurance and trucks. Without tbs backing me up. I don't know where I would be today.

I had an unsolicited phone call from TBS (to be fair many others did the same thing) and told the person that I was not looking at factoring companies until I got my insurance. I was told they could help with that. Said I was not interested and said I had a great agent that I trusted. I was then told they work with them when I hadn't even given them a name. I have been in the industry for a long time and know the awful reputation that TBS has. This aggressive sales tactic is what they must have to do in order to get clients. I am sure some marketing person will be along to set me and others reading this straight. If you are looking at this company I suggest that you do some research. Sad attempt at humorous insult coming 3...2...1...

They are always making mistakes. I have to stay on top of them all the time. They need to communicate better.

So far everyone that I have worked with has been great. My initial call into the company I worked with Traci. She was very helpful and gave me a lot of information which allowede to thoroughly research the factoring program. She helped me every step of the way getting the application complete. Next I worked with Nadia, I was very busy these past few weeks however she continued to follow up with calls. During a call back when she wasn't available Kwon was able to assist me and send the documents I needed over. Overall everyone has been great and they have walked me through what could have been an overwhelming process.

This has been my unpleasant journey with TBS. I have been factoring with TBS for about 4 plus years now and that journey is finally coming to an end. First you make your own invoice and compile all necessary paperwork together and then on top of it you have to make them their own invoice. They charge 12.5% per any amount, the bulk of that amount applies to an escrow account which they use to apply fees to your A/R balance. Customer Service skills are one of the most important things to look for after having a low percentage recourse/non recourse program. Let me tell you how many times TBS had horrible communication skills. I would have changed my Factoring Company a lot earlier but the hassle of changing FC's is a pain but I finally had enough and don't want to deal with them.

TBS is such a total rip off. I have been lied to for a very long time. I am also filing a complaint with the BBB on this company as I am being held hostage in a contract until 2020 because someone cant give proper information. I haven't used your services since 2015 and yet I am a hostage. I will blast Social media with the truth about your services as well. the last time I tried to factor with this company I was told my contract had expired and I would need to renew, I chose not to and have done my own billing for the past 4 years with never a word from TBS until today when I tried to sign up with a another factoring company and was told that I needed a release from TBS okay no problem I will get it so I called only to be informed they renewed my contract automatically after my phone call to them where I had been told it had expired and I couldn't factor anything. So I was told i could cancel if I wished but would need to pay $4000 BS is what it is...If you are smart look elsewhere because you will not benefit from this company and their so called help in the industry.