TBS Factoring ServiceReviews of tbsfactoring.com

Thank you Tammie in customer service..You deserve a raise!! Such kind and most helpful person..I had problems factoring my first load and you took the time to explain to me how to do it step by step even though my app wasn't working.. Thank you so much for the extra mile you took to make sure we got this done..TBS should be proud to have you. For I'm so thankful that they have you..have a wonderful day..

I hate there are only 5 stars because Quianna Lamey deserves over 10 stars, she has made this process so painless that I sometime can't accept it so I call her really wanting to be overwhelmed and what she do every time is shut it down with so much knowledge, respect and comfort which makes me be able to focus on working and not worry about not being in compliance. Quianna I thank you so much you are the best. To be honest every person I have spoke with at TBS have been great, but that Quianna takes the cake I must say. Tamara Young

I honestly can't give them a bad review. Except for their percentage rate that 4.3% is a little high I wish they would work on it as far as everything else there very helpful and understanding. And no I didn't get paid for this I'm and one operator trying to make ends meat.

Run TBS will give you the biggest headache ever! They will loose your paperwork then 5 or 6 months later they will tell you they need it and take it out of a whole other load . This has been an on going situation. I’m new just a year in and tbs has already robbed me for $3000. Now they are after more! It’s a difficult time for everyone and tbs is still up to stealing more money. Please run unless you liked being robbed mentally and financially.

Great Service

Well I'm very disappointed in this last deal with them when my Dispatch sent in my BOL and exhibit B the first load was paid correctly but my Dispatch send a rate con for a different company that had no exhibit B BOL or was even signed by me or my Dispatch it was a blank bill they paid me for and separately to something that even an amateur could have caught and flagged but that's not even the bad part it was almost 7 months before they said anything about so now they are threatening legal action over their screw up and want me to pay in full on the rate con including pay there % back adding extra to what I got paid so this is very disappointing I'll be updating this as I go along and I have documentation as well to back this account up/ they charged me anyway so my advice stay away from them completely they are crooked and handle business poorly they have failed my expectations of them and the sad part they used to be very good but not no more

Was unaware of a locked in contract and what a ucc filing was being brand new to factoring when being sent an application. Decided I did not want to factor with them but had signed a contract and they would not release my ucc even though I had not factored with them at all and didn't know I was locked into a contract. Their rates are alot higher and the % fee is not all inclusive. Being brand new to factoring I had no idea what anything was, I thought the sales rep was going to explain everything. I had to learn the hard way and asked after the contract was signed what a UCC was and about cancellation policy. Lesson learned, currently will never do business with them and will be telling everyone I come in contact with not to use TBS also.Shippers, Brokers,dispatch team, other drivers, other business owners sitting on invoices. Even if they don't release my UCC right away I will never factor with them. I will take out a loan or borrow money till my invoices are paid before I ever FORCE factor with them. If they release my UCC and not force me to factor with them things may change in the future. My current company is a fixed 2.5% recourse up to 90 days with no locked in contract and it includes invoicing and collections.They will tell you it is too good to be true and that there has to be something in their contract. I have talked to 4 different owners currently using this other company(McDowell Factor & Capital Services LLC)that I want to switch to and they say nothing but great things. As of right now my view of TBS is bad. I have not factored 1 single load yet I am locked into a 3 month contract. I do not want to do business with them at all but they will not release my UCC so I can do business with a company that works better for me. I am sure there are companies that use TBS and love them and leave great reviews, awesome every company is different. This company is not for me A lot better rates out there with honest and transparent companies that don't force you to do business with them. Do your homework first. YOU HAVE BEEN WARNED

Diany was super to work with. Answered all my questions, if she could not get to the phone. She would call right back. Called and checked on my status regularly. Super nice.