TaxQuotes Inc.Every taxpayer deserves to have their voice heard by the IRS. We match you with an expert who thoroughly understands your unique tax problem and will negotiate with the government so you get the best possible result.
TaxQuotes Inc. (taxquotes.com) has 104 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Accounting & Tax · Mountain View, California
Excellent
Accounting & Tax · Sacramento, California
Excellent
Accounting & Tax · Fountain Valley, California
Excellent
Accounting & Tax · Irvine, California
Excellent
104 approved reviews, newest moderated first
Tom
Tax Quotes was very patient and helpful filing my delinquent tax returns, I am now current thanks to them. They are very reachable by phone or email. I will continue to use them and highly recommend.
Response from TaxQuotes Inc.Feb 25, 2025
Hi Tom, thanks so much for the kind review! We look forward to working with you in the future.
Carlos P.
All I want to know is if this company is legitimate please help confirm this company is legitimate before I go forward with my payment any information will be helpful thank you and this where any other fees our just initial $700
Response from TaxQuotes Inc.Jan 20, 2025
Hi Carlos, we can assure you we are legitimate. The fees were reviewed with you during your initial call with your tax advisor — if you have any further questions, please don't hesitate to reach out to your tax advisor. We appreciate your business!
Corey W.
I will stand by this product for life! I was in a pinch, young and uneducated, and TaxQuotes has solved everything for me! My agent, Michaela, was extremely polite, thorough, educated me on how I can take care of matters on my end, and provided me with step-by-step solutions to fix my tax past, and protect my tax future! They have treated me very very well as a customer, and a customer of theirs you better br too!
Response from TaxQuotes Inc.Dec 9, 2024
Hi Corey, thanks so much for the kind words! We appreciate having you as a client!
Angelica R.
The analyst did an amazing job at explaining step by step everything that was going on. The biggest thing I took from it, its the amazing peace of mind you receive from their services.
Response from TaxQuotes Inc.Nov 12, 2024
Hi Angelica, thanks for sharing this with us! We're glad you've had a great experience with our team.
S B.
I had extremely high hopes for TaxQuotes as my initial rep was amazing in getting me set up and providing understanding of the tax situation I was current in. Then once I was moved to my agent, communication stopped all together. I ceased payments as I refused to pay for a service I was not receiving. Months have gone by with no response and I am back to square one with the IRS. And upon reviewing other review I can see this is a pattern of communicating ceasing once payment has been received. These seem like deceptive business practices to me.
Response from TaxQuotes Inc.Nov 11, 2024
Hello, thank you for taking the time to share your experience. Your concerns about a pattern of communication issues are taken very seriously, and we are committed to reviewing and addressing them. Unfortunately, we’re unable to identify your account based on this review alone. To help us better understand your situation and make things right, we kindly ask that you contact us directly at 844-938-1040. Our Quality Assurance supervisor is ready to personally look into your case and ensure that your concerns are fully addressed. We deeply regret that you feel let down and hope you’ll give us the opportunity to resolve this for you. Your trust is important to us, and we are committed to improving your experience.
Paul D.
Their communication sucks. I've reached out several times and never get a response. The only time they seem to make time to reach out is when a payment did not go through (this was because of a compromise of my card, which I've since had a new one issued). I can't login because I forgot my password. To reset it, I need to verify, but their website never sends a verification code. I've tried to contact them concerning that. Like many other attempts, it goes unanswered. It's been a struggle dealing with them since joining at the beginning of August. **I'm on the verge of dumping them and finding a new, better company to help me that has better communication.
Response from TaxQuotes Inc.Nov 11, 2024
Dear Paul, Thank you for taking the time to share your experience. I want to start by sincerely apologizing for the frustration you've encountered. At TaxQuotes, we take your concerns seriously, and I’m truly sorry we have not met your expectations regarding communication. Our Client Care Manager has personally reached out to you to address the issues you’ve experienced, and we’re committed to resolving them as quickly as possible. It’s clear from your review that we need to improve our response times and ensure that our support systems — like the password reset verification — function seamlessly. Please know that we value you as a client and are taking the necessary steps to prevent similar issues in the future. Thank you for bringing this to our attention and for giving us the opportunity to make things right. Sincerely, TaxQuotes
Veronica L.
Worked with Michaela as the initial start to my tax journey with Tax Quotes. She is very heart warming and made me feel extremely at ease. She could even sense the worry in my voice. But she made me feel comfortable and was very helpful in answering my questions. The initial results from the IRS were amazing and it seems I may even get a refund! They are fast with their dealings with the IRS and worth the money you spend on the services they provide. I will definitely be using them again for future services!
Response from TaxQuotes Inc.Nov 4, 2024
Hi Veronica, this is so heartwarming to read! It's been a pleasure working with you and we're excited to continue doing so in the future!
September V.
The weight has been lifted! Thank you so much to Michaela Moore for thoroughly explaining this process in detail and helping me through the anxiety from all this tax stuff. 10/10 would definitely recommend!
Response from TaxQuotes Inc.Oct 31, 2024
Thanks for the kind words, September! It's our pleasure to help you through your tax issue. Looking forward to continuing our work with you!