DJ
Tax Quote felt Predatory to me.
I contacted Tax Quotes after seeing their Instagram ad. The initial consultation seemed genuine, and I spent an hour discussing my tax situation with their representative. The sales approach became apparent when I was quoted $850 just for them to review my IRS transcripts and determine if they could help - a process that would take 2-3 weeks. After three weeks, we had a follow-up call to discuss their findings. When I asked for specifics on cost, timeline, and scope of work, they quoted $12,000 to review my files, complete my 2019 and 2024 tax returns, and assist with a payment plan. Their system requires subscription to automated emails and text reminders for communication, which does ensure consistent follow-up. The representative was professional throughout, but the $12,000 fee felt excessive given my situation. I ultimately decided to hire a local CPA and set up a payment plan directly with the IRS instead. That $12,000 will go toward my actual tax liability. I'm giving them two stars for their professional follow-up system, but the pricing structure feels predatory when targeting people in financial stress.
Response from TaxQuotes Inc.Oct 8, 2025
Hi DJ, thank you for sharing your feedback. We’re sorry to hear that your experience with us didn’t meet your expectations. At TaxQuotes, we strive to provide clear, professional support to individuals navigating complex tax situations, and we take concerns like yours very seriously. We understand that pricing can feel overwhelming, especially during times of financial stress. Our fees are based on the complexity and scope of each case, and we aim to be as transparent as possible throughout the process. The initial review fee helps us assess your IRS transcripts thoroughly and build a tailored plan before committing to any further services. While our services aren’t the right fit for everyone, we do our best to provide value and clarity from the start. We’re glad to hear you found our team professional and appreciated the consistency of our communication system. Still, we regret that the overall experience left you feeling frustrated. We’re always working to improve, and your feedback will help us continue refining how we communicate value and pricing with potential clients. We wish you the very best in resolving your tax situation, and thank you again for your feedback.