tastytradeReviews of tastytrade.com

Technical problem: trade.tastytrade.com didn't show the correct positions in my account and I couldn't close a position. I called and asked for help but they refused to help or give compensation for what happened.

Tastytrade is my 4th broker in about 5 years and at this rate it will be my last, their customer service and product range is unparalleled, in fact I think it goes beyond customer service, the team (and Tim in particular) will take the time to explain/educate on features which is hugely appreciated. All international payments are dealt with super quickly, all in all extremely happy with what these lot are doing.

The app is unreliable. You get locked out randomly by unnecessary security measures frequently (this is all three versions, phone app, desktop app, and browser platform). When not locked out, it is unreliable as well, crashing with cascading error messages, at least in the browser platform. These issues can cause very expensive trade delays, and are just not the level of reliability you want to see in someone who is handling your money.

Llevo desde el día 22 de Septiembre de este 2023 intentando hacer un retiro a mi cuenta de Currencyfair desde Tastytrade y no he podido recuperar mi dinero. Lo único que hacen es reenviarme a sus instrucciones, las cuáles están con errores, y no me aclaran dónde está el error en los formularios que les he enviado. Llevo a día de hoy 22 correos entre ida y vuelta en la hora que estoy escribiendo esta reseña y no me han devuelto mi dinero. Empiezo a pensar que no puedo recuperar mi dinero. Tengo los correos que puedo compartir para que constaten del mal trato al cliente, de su incompetencia a la hora de solucionar problemas y les da igual tener instrucciones de retiro con errores y que no puedas recuperar tu dinero. Son unos sinvergüenzas. No recomiendo que usen ese broker, pues sólo tendrán problemas con los retiros a Europa. Aparte de esto, cuesta hacer una mariposa con opciones, o un iron condor, 20,80$ en el SPX. Y en su página dicen que cuesta 1$ por opción. Como son 4 debería ser 4$. Puedo entender que por pagar tasas a terceros se estire el costo a unos 5$, pero no hasta 20,80$, es un abuso. Y cuesta hacer un retiro internacional 45$, un abuso. No operen con este broker, sólo tendrán problemas.

With Tasty it's always so easy. These guys not only give you the best technology/fees/knowledge in the brokerage business. ALSO you receive a customer support experience out-of-this-planet. I'm so grateful with the tasty ecosystem, that I wish to give this people a huge hug for just be as they are. I wish that you keep changing the finance world forever.

Respond accordingly to my question and need. Glad to have the support team to assist people like us, the account holder.

Customer service is second to none, have been with 4 brokers inc TT, by far the best is TastyTrade, in another league or galaxy. other brokers - email and wait... and wait.. Just the best experience. They have an API now, and commissions capped at $10 Many thanks to Marc for answering all my questions about daytrading.

Alex literally saved my life. 5 Star customer service. Knowledge able helpful. They earned all the stars.