Tasca PartsReviews of tascaparts.com

I bought a product with an office in Chile, I never received it and they did not return the money, very bad company, the mail and telephone did not respond.

I've recently started purchasing things from this company and have found them to be very responsive to my requests. I ordered a wrong part, called them, boom, refund in a matter of minutes. One of my orders was held up because of a hard to get part so I asked them to just remove that part from my order, boom, refund in a matter of minutes. Their part selection pictures are awesome, by the way. Sometimes it's just hard to put a name on a part, but they have these great exploded views to select the part, get the actual part number, and view more details on the part. I really love this site so far. Their prices aren't that bad, either. A lot of what they sell is OEM which can be expensive, but they do have some pricing that is lower that other sites that specialize in the make for which you're shopping. The problem with TrustPilot is that people only come here to complain giving a false impression of a company. If they were as horrendous as some of the people reviewing are saying, there'd be a lot more than just 15 reviews. This is definitely a 5 star company.

Ordered a part from these people whose site indicates 1 day delivery to my zone. Charged immediately. 5 days later, part still not shipped, despite email stating shipment would happen on day 5. Asked for refund and cancellation of order, they keep lying saying that item has shipped. Zero credibility, stay away from these clowns.

Ordered a bedliner for my truck on 8/19, received email on 8/23 it was on national backorder. Received follow up email on 8/24, your order is being processed "as soon as we receive the item we will ship". Got a phone call on 8/25 "the manufacture will not ship without my VIN", I told them I would call them back with it. I have tried for three days to get someone on the phone, "they never answer them!!!". They have a robot that picks up and has you enter a number for a callback, that never happens either, I tried 4 times. At this point I am calling my bank to have the funds pulled back and put on my credit card, then going elsewhere. I would have given them zero or even negative stars but it won't let me.

Totally greedy company. Charging over a $1,000 for a somewhat hard to track down high performance sway bar used by the now obsolete Ford Crown Vics. However, Addco, salvage yards and others still have all you want for around $50 to $200. I represent no one but myself.

Tasca took 10 days before they shipped items after I paid for upgraded shipping. What good is fast shipping when they take 10 days to get it in the mail. BTW, I left a negative review on their website and This is what I received "Thank you for submitting your testimonial! We will review your submission and should be posted shortly upon approval". No wonder their website says they have a 9.8/10. They get rid of the negative reviews.

They sent me the wrong part. I emailed and called daily, but nobody was ever available on the phone and nobody contacted me back when I left my phone number or emailed the address on their website.

DO NOT ORDER FROM THIS COMPANY! Terrible customer service. Ordered a part in May 2017 (it is almost August). Did not receive part. Called company and had difficult time reaching a person. When I finally reached a person, they said they had to file a claim with the deliverer and that I'd receive a refund in a couple months. Followed up today (over 2 months later) - spoke with the same person (Matt) who said they filed a claim but nothing could be done because it was stolen off my property. When I asked for a claim number, he couldn't give me one - told me that I'd have to call back later, couldn't give me a time frame, and basically was dismissive and blew me off. I highly doubt he did anything after my first call, because if he did, he would have a way that I could follow up with the deliverer. I'll just consider my money lost at this point.