Tasca PartsReviews of tascaparts.com

Waited 2 weeks to get the wrong part you may as well go to the dealer and pay more if you have any value for your time.

horrible service ordered a part that the site said they had and called 2 days later to be told they had to order it and that it was shipped to them and would be there next day. called 5 days later and was told that gm shut down for 3 days and that it was arriving today.. what a joke.. dont use these people at all

Ordered Dodge part from them - via tascaparts two weeks later - no parts and no communication. Emailed tascaparts - no response to emails!! Buy elsewhere - pitiful service!!!! Grade F-

Purchased New Grill on 3/14/2018 after 2 days of hearing nothing but yet spending 659.00 on this item I called. They stated they had to order part and would be here in a day. They would then same day get it sent out to me and I would get tracking information. Well on 5th day (19th) I called and questioned they said it showed on 19th and will send out the 19th. Well Never received anything in email with tracking information. So called on 20th and they said it didn't make it out will try to get out today.

Their website states they offer "Ridiculously fast shipping." After 8 days, my order still had not been shipped, and they could offer no guarantee when it would be shipped. When I asked the first name of the CS rep, he hung up the phone. Previously, I had left two call-back requests via their phone menu, and two e-mail requests at their website. Of course, neither communication was returned. I called back and cancelled the order with another Tasca mope, and now I have to check my credit card activity to make sure it didn't "miraculously" ship before I cancelled on the phone. Too bad I can't select zero stars for this outfit, they very well deserve it. I'm keeping them bookmarked in my browser with a comment to never again waste my time dealing with this "company."

Rude customer service. Send me expired paint and told me I should just deal with it.

Purchased & installed a Volvo OEM part from TASCA. I mistakenly returned a different OEM part (sourced through FCPEuro), using TASCA issued RMA. Followed TASCA's return instructions. Proof of delivery was supplied. Made several calls and sent e-mails to TASCA explaining the part returned was intended for FCPEuro. Never once received a follow-up phone call, nor e-mail. TASCA said it would "try" locate the part, and at my expense ship the part back to me, or - on my behalf - forward it to FCPEuro. Neither was done, and to date, TASCA not once reached out to me via e-mail, nor by phone, to discuss the matter. Instead, they’ve come to the determination that no refund, nor return of part, will ever take place. TASCA’s RMA e-mail stated: "It typically takes 7-15 business days from the day your returned part arrives back at our warehouse to see your credit posted to your payment account”. Surely they could have reached out to me, flagging the returned item as different from that purchased? Mistakes happen, yet competent & reputable businesses have checks & balances in place to expeditiously deal with such issues.

Just ordered left and right door trim for my f150. They only boxed one piece. Wouldn’t be that upset if they weren’t $85 a side. And the order clearly wasn’t just $85. Emailed a day ago no reply just my luck. Expected such a simple error to not happen with a big production. Just will delay the whole project more weeks missing this.