Tasca PartsReviews of tascaparts.com

SCAMMERS! Do not use this website! Placed an order on April 29th and it never shipped because it needed "special processing." After numerous emails to them, there was no response. About two months after my order, I contacted PayPal and they finally refunded once PayPal got involved. Most companies do not charge until the order ships, but they charged my card before it shipped, knowing it would never ship. I doubt they even have anything they sell on their site. They do not respond to messages unless you report them to PayPal for fraud!

Don’t waste your time with this company. This company basically lies about product they have in stock or that they can acquire. I’ve been waiting two weeks for a simple order of license plate frames and I’m 30 miles from Cranston RI, where these guys are located. I wish I had read all these similar reviews that the exact same scenario was occurring to me. They should be ashamed of promoting themselves as a family start up business. I’m sure someone is turning in their grave.

I placed my order in April. Originally I was told that some of the parts he’d to be ordered to fill my order. Tasca stopped providing status reports at the end of May. It will no longer respond to emails. Do not order from this company!!!

ordered a much needed part on 5-23-21 and have not yet received a routing number. I have chat with management but no success. I wish I had done more research on this company. The customer service is humiliating. No money back and no Part. I am going to dispute the charge with my credit card company and take my money back. Chat with Company: Jeff 12:21 Good afternoon Roberto how may I help you? 12:06 I need to know the status of my order #******* made on 5-23-21. I have made orders from China and have received them faster than this order. you all have not even shipped it! 12:07 I need your management to get involved. Jeff 12:23 Give me one moment to check on your order and we will start there Roberto. Pulling everything up now. 12:09 ok but I would really like your manager to handle this order Jeff 12:25 No problem let me see if one is available for you Matt 12:27 roberto how may i assit you? 12:13 I would like to see what you can do about my order? Matt 12:28 roberto the part had to be ordered in we did email you this information , the part is here now and the team is working on getting this shipped out shortly. 12:13 It has been almost two weeks Matt 12:28 i understand and the part had to be ordered as we emailed you this on the 25th 12:15 can you overnight it for free for the inconvenience? Matt 12:30 im sorry but we would have to charge for an expedited shipping method 12:15 yes as a manager you should be able to do that for free Matt 12:30 there is no inconvenience we state on our site all parts are subject to availability and may require special ordering from the manufacturer. 12:31 i can but i am not going to on this instance as we are wll within the tiemline we stated for you 12:16 your company has taken more then the 4-6 days stated Matt 12:31 we stated the part would take 4-6 buniess days to arrive in then we would process it for shipping 12:32 this is the tiem frame that happend and the part is scheduled to be shipped out in the next 24 hours 12:19 so I was told that the part would ship no later than this week, but it will not be shipped till monday. you know that your company does not ship on the weekends as stated by another one of your workers Matt 12:34 we have a team actually coming in over theweekend to work but we do not have a pickup untill monday 12:20 yes i know but i am sure you are fine with that being it is not you waiting for the part Matt 12:36 roberto our timeline is in line with what we emailed you im sorry but the part had to be ordered in and it arrived in we are working on getting it shipped out asap i am not going to upgrade the shipping and once we label the item you will receive tracking 12:22 ok thanks for your bad service i will put this conversation on yelp and the BBB Matt 12:38 roberto have a nice day 12:24 you too

Ordered a part and it took 3 weeks to process the order, I had to reach out to their social media creator to even get an answer. Once the piece arrived it was not only damaged but missing a key part to it (the trim). Trying to get a refund is impossible and they never answer emails. Also I had to pay an extra $30 for border taxes.

Worst experience ever. No communication. Just online chat if it works, nope. Take your money after a month they still claim its processing in their system. Total scam online..... never produced the parts! A big hassle to get funds returned back still waiting.......

Hello. Why aren’t you answering to my e-mail?? I still can’t get info on how I can make a core ($500). ORDER #1568809. --

They refuse to answer the phone or respond to emails. An on-line order inquiry indicates they have not shipped. Waited an hour for "Live Chat" to countdown but they were unable to give me any information on my order nor an expected time of delivery. I am screwed. They took the money and ran.