Tasca PartsReviews of tascaparts.com

Horrible customer service. Unresponsive. Horrible is too generous for Tasca really. Atrocious. Expect delays and expect to be kept in the dark.

WORST EXPERIENCE EVER! Initially Jeff answered my email regarding returning an item quickly however now that the items been returned and I have the tracking number to prove it - we’re waiting on our refund and conveniently NO ONE WILL ANSWER MY CALL, MY EMAIL or MY ONLINE CHAT! I find it laughable that they have time to respond to negative reviews with extensive responses that name all these ways to reach them THAT DON’T WORK because they ignore you when you try anyways. How about just providing great customer service so you don’t get negative reviews then you don’t have to waste your time responding to them and you can serve your customers! Tomorrow I’m calling my credit card company to dispute the charge! This is insane and I only wish I had seen these reviews prior to ordering because I would have gone elsewhere.

Order #1660174 was sent but not the complete part. They buy from dealers trying to sell excess inventory but don't check the order against the part number. They have not answered emails, chat or phone calls. This is an example of a scam business without any customer service. Avoid!!

I ordered my parts for a wife's explorer in hopes to have them to get job done get it back on the road. September 19th as I needed my parts quickly I ordered from what I believed was large well respected Ford dealer oh how wrong I was. The customer service is non existent I have tried reaching out about my order via phone for there parts department number listed on the there FB page oh yeah that doesn't work they are always unavailable. Call the dealership same message ask to speak to someone leave a message no response. Use there online chat and get nothing but the run around. Send them an email and get no response. I work in the customer service industry in a different industry and these guys are a said excuse and a complete scam. PLEASE STAY AWAY AND TAKE YOUR MONEY TO SOMEONE THAT WILL SUPPLY YOU WITH WHAT YOU ORDER. I just want my money back so I get the parts I paid for so I can fix my car and move on with my live. Thanks for horrible customer service or complete lack of service TASCA FORD.

WARNING!!!!!!! Do not do business with this scam operation!!!!....They do not answer there emails!!!!They are always changing there phone number!!..The parts are not even genuine ford parts...CHINA scrap!!! Fraudent !!!!

absuloutely awful customer service. Dont trust these ghuys, none of the stuff on their website is in stock. rediculous. Update they have responded to apologize and ensure me that they are committed to solving the problem. How? Through trustpilot??? They don’t even have a customer service number to call!!! Here’s my order number 1673973. I just want my refund. This is not a simple mistake but the way you do business. They’re are literally dozens of complaints online of you doing the exact same thing to many others. Tasca parts is Shady with a capital S. There are lots off reputable companies out there folks. Spare yourself the frustration of having to get on truspilot to find a resolution…. Update again… Notice how they have gone quiet now…. Update, they have said 1-5 days on the refund. I will keep updating. Notice how they don’t even defend their shady procurement practices. Typical of the auto parts industry unfortunately. As I mentioned before theyre are options out there for decent reliable companies depending on what parts you need. Unfortunately I just didn’t do enough research before giving these bozos my money. update- immediately got an email from someone named Jeff saying the order has been cancelled (they didn’t have the product anyways) and that a refund could take up to 7 days. Notice the discrepancy? 7 days now instead of 1-5… not a big deal obviously but it furthers the point that these guys have no idea what they are doing or are incapable of being honest. I will update again when my refund is processed

I purchased a simple lower door moulding for my car at the beginning of august. It took a month to arrive, and when it did, it was the wrong part. I used the order inquiry form to attempt to resolve the issue. They initially emailed asking for photos of the part I received. I sent photos, the part numbers, and I have heard nothing back from them for weeks. The online chat feature on the website does not work, it’s impossible to get anyone on the phone, and I’ve sent multiple emails with no response. At this point I’m probably going to dispute the charge on my card because I don’t feel like I have any other recourse to either get my part or my money back. I’m incredibly disappointed. I didn’t mind the long shipping time, but the lack of communication is just unacceptable

Probably the worst internet company you will ever deal with. They show apart for certain vehicle online. I ordered that part that was described for my vehicle. Provided the VIN number. They want to swap the part out to something twice as expensive!. When I click on the part number they give me it says it does not fit my vehicle!. What a scam stay away run fast run hard!