Tasca PartsReviews of tascaparts.com

I placed order # 1680635 on October 29, 2021 for 2 items with part # F6ZZ5K483BA. The rear suspension lateral arms needed was showing the correct part picture as what I needed on your website. I received the package on November 1st, 2021 with tracking # 9405509206446501690489. The parts you sent had the correct part number on the package but the parts were not correct. The root cause of the wrong part order is that the part number on your site is not the correct part number for the rear suspension lateral arm shown (part # 17), but for a front suspension stabilize link. The correct part number should be XR3Z5K848BA. It appears that the rear stabilizer link is not available from any of the OEM providers for this vehicle, and I will need to go to an aftermarket provider. I contacted Chat on November 2, 2021 and they gave me an RMA of CM-1680635. I request a refund back to my credit card because the part I needed was no longer available, and the part number being displayed on your web site shows the correct picture of the part needed but the part number displayed is wrong. I shipped the part back per the instructions on tracking number 1Z23848E9002768597. The package was delivered on Monday, November 08 at 10:52 A.M. On November 9th 2021 I received the same parts back instead of a refund, which were the exact same wrong parts. I contacted Chat on November 10th, 2021 and was issued the same RMA of CM-1680635. I again requested a refund back to my credit card. I shipped the parts back per the instructions on November 11, 2021 on tracking number 1Z23848E9002775347. The package was delivered on Monday, November 15 at 11:01 A.M. No January 13th, 2022 I contacted chat again and was told that a manager was going to see that a refund was applied back to my credit card and that an email would follow. I have yet to see the refund back to my credit card or an email about the refund As of this date January 17th, 2022 I have yet to receive the refund back to my credit card of $156.93 Return Procedure 1. Call Us at 401-709-7836 Speak to one of our Customer Support Specialists at 401-709-7836 or parts @ tascaparts.com within 30 days of your delivery receipt. I have done all the above as required. I have tried multiple times to contact a Customer Support Specialists at 401-709-7836. To this date I have only received the message that phone support is unavailable. I have also tried multiple times to contact a Customer Support Specialists at parts @ tascaparts.com and they are not replying back. Can you please expedite this matter, and please email me with a reply?

TERRIBLE CUSTOMER SERVICE!!! It was my fault for ordering the wrong part. Any decent company will refund, as long as returns are in accordance with policies. MINE WAS. Since sending back the part (per TASCA instructions) via FEDEX... NO RESPONSE, and NO REFUND! Their Live Chat doesn’t respond. Their Email doesn’t respond. No Phone, or Customer Service Rep to speak to. TERRIBLE BUSINESS PRACTICES.

Placed an order on January 5th with expected delivery 1-2days. it is 17th of January and order is still showing as "Status In Progress". Unfortunately have not checked trust rating of this site prior placing the order. Luckily it was a small part 29$

Horrible HORRIBLE SERVICE they don't respond emails nor phone calls.

I would give this company a negative 100 but I am not allowed to. Do not use this company ever, there are total scumbags.

I ordered spare parts on November 5, 2021. Paid $ 510 and still haven't received any spare parts or a reply to letters. You have to cancel the payment through the bank. Judging by the reviews, the company is complete scammers.

Have used this company for over 10 years, not after this year. They have become con artists. Orders a month late, won't cancel....... will not answer phone nor respond to e-mail. Chat function is useless. Used to be a viable supplier for factory parts, not now though. Research recent reviews, same issues over and over. Their responses on those are little more than copy and paste. They charge your visa right away, month later your still dealing with these fools.... not special order parts. Absolute scam.

Volvo OEM Speaker what i ordered was already broken in packed without padding :/