Tasca PartsReviews of tascaparts.com

8 weeks and no part or support. No way to get support, no way to get a status other than 'in process', and my money is gone. Tasca parts is not filling orders and does not respond at all.

This is my second time ordering from Tascaparts.com. The first time, my parts did arrive although several weeks late which at the time was not a big issue for me since the car was still operative without the replacement parts and I was determined to get original parts. This second order also said that it will be late, so I have tried for a few days to cancel order #1746723 using the online chat, email and called their number they don't answer. I'm seeing some responses from Mike King on this review site so this may be the best way to get any response. It has been terribly frustrating without any means to reach Tascaparts.com. If I don't hear anything back within 24 hours, it appears my only recourse will be through my credit card company. I definitely won't be ordering from them again despite their OEM parts at a very good price.

This is a fraudulent company, "DO NOT ORDER FROM THEM", they will take your money and you will never hear from them again. You can not phone them, their "Live Chat" is a joke and as far as emailing, they will never get back to you. If you like getting the run a round, then this is differently your kind of company!

Ordered a part and keep getting the run around when it comes to returning it. No one could find the order, it's been almost 3wks of me constantly trying to return the product. NEVER again will I order from this company. It was an ordeal to even receive it then worse to return. I even spoke to Michael King with the order issues and left countless of message for the return and have to yet to hear anything back from anyone.

I’m having a similar experience as most of the recent posts here. I ordered two parts based on the advertised “Factory Parts Fast”. The day following my orders, I received an email that both parts “required special ordering” and would take 4-6 business days. I needed the parts fast, so I tried to cancel. That’s where the problem starts. The phone number to contact a real person is not easy to find, but it doesn’t matter. When I called it, the recorded message says “our team is not available to accept calls at this time” and to “use the live chat feature or email”. I tried emailing the address in the order response (parts@tascaparts) at least 6 times, but still have not received a reply. The “Live Chat” option is basically useless. It took me the entire day to finally get a “person” on the chat feature. The representative I chatted with claimed the orders would be cancelled, but more than a week later, I am still waiting on a refund. The parts are still “currently in progress”, and still have not shipped after almost two weeks. So much for “speedy service”. I had to protest the charges with my credit card company.

I ordered $600 worth of parts for my Volvo and received them after a week. Half of the parts didn’t fit my car, but they don’t post a phone number, they don’t take chat sessions with me, and they don’t answer my emails. I’ve sent or attempted over a dozen. You can’t send parts back without authorization and you can’t get an authorization if they don’t respond to your messages. At this point I think they are a scam, and I intend to file a complaint with consumer protection.

Wish i had found these reviews before i ordered from this company. Seems like a common theme that they do not fill orders, no customer support, no-one responds to chat or email options. They were quick to take the money from my account, but filling the order is not a priority for them.

buyer beware, don't go here, no customer support, live chat, good luck getting anyone, I requested my money back, and to cancel my order, let me save you a lot of trouble!!!