Tasca PartsReviews of tascaparts.com

Ordered a part for Ford F-150 had it expedited shipping week and a half later I get the part, numerous attempts by email to contact and no response, attempted a second purchase I'm another item that showed online in stock, and then I was it was on back order, will not use these guys again, very frustrated with their support side of things.

Horrible customer service. I ordered a certain part for my vehicle and paid extra for a faster shipping option. I received an email about 4 days later that the item would be running late. When I inquired about the issue and requested my money back for the shipping issue they cancelled my whole order. I asked to have the order restablished, since I still need the part, they said 'is there anything else I can help you with?" and nothing more about my order.

Ordered a part and requested 2 day shipping, it’s been a month and it still hasn’t been shipped out. Also they are impossible to get ahold of. Overall terrible expirenece

Tasca Parts is THE WORST!!! Don’t buy parts from them. Over 2 weeks after charging my card and nothing. I called 5 times and either was disconnected, talked and transferred to voicemail or told “not my department “. Will try a refund via my PayPal. Thank goodness I used that.

Paid an extra $60 for 2 day shipping for a 6lb shipment including the box and the over abundance of packing materials they had in it. I received the package in 5 days. They refuse to accept that Saturday is a shipping day just like the rest of the country. They are refusing to return my 2 day shipping costs. This place may have parts but the customer service is pure crap. They’ll get ya just like all the rest. Stay away unless they are the only carriers for a specific part.

I have tried to get a return authorization number and am still waiting to get in contact with someone. The part does not fit. The phone number states that no one is available to answer the phone at this time and to use the live chat on the website, I have done that more than once and have yet to get a response. I was excited to find a place to get the part I needed. I guess I learned something today, which is never to trust a review site that is operated by the company itself.

We urgently needed 2 rims for our car and paid over $120 in shipping because the Tasca site showed delivery by the end of the week. I checked in with the chat service to ask them to please process the order ASAP (really wish they had phone customer service) and was told the parts had to be ordered, which could take 3-8 days, and then would be shipped to me, which would take another couple of days. When your only car has 2 cracked rims, you can't wait 10 days for parts! First chat support tech was unhelpful and left me hanging for 20 minutes at a time and she finally disconnected the chat. Second chat person was better (at least she did not leave me hanging and said they'd do their best to move things along), but still said it would be at least the next week before I would get the rims. Spent 2 hours total dealing with chat support. So far, it was a 1-star experience. Until...the following morning, I got an email from Amy who said they had ordered the parts to be drop shipped directly to me from the manufacturer and they would arrive at my house in 1-3 days. Sure enough, I had the rims on my doorstep the following day, and the car was fixed by the end of the week. So a big thank you to Amy!

I make a order the website say are IN STOCK and READY TO SHIP i pay extra for fast shipping and now 3 weeks later i dont have the order shipped, tasca dont reply the emails, tasca dont take the phone, tasca dont take the live chat tasca are a SCAM you make a order and him run with your money. Order #1832398