Ricky B.
Customers can find better options look elsewhere
 I have had to return three out of four prescription glasses because my eyes hurt after about five minutes of wearing them. But that doesn’t bother me as much as they have a horrible return system. I’m always having to call them up and say where’s my money and I get the excuse it’ll take up to 14 business days. That’s not good business. That’s just an excuse to hold onto the customers money perhaps customers need to go somewhere else.
Response from Target OpticalMar 3, 2025
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected]. For in-store experiences, please send us your information by clicking this link: https://luxotticacustomercare.com/targetoptical/careform