Two Words: I’m impressed. I ordered the rush charge on 11 hoodies and I had no expectations on quality but Lo and behold it arrived in 6 days!!! Consider me surprised because as a customer in Australia, that rarely happens. Plus they are super transparent with the process and you can follow your package throughout the process. Perfectly packaged and I am happy to report the quality was sublime. The hoodies are so soft, comforting and the print is exactly how I uploaded it. Tapstitch is the company you should go to for small orders. Will be returning in the future. Thanks Tapstitch team!
Response from TapstitchAug 28, 2026
Hi There,
Thank you so much for your wonderful and detailed feedback! 😊
We’re thrilled to hear that you were impressed with the quality of our hoodies, print accuracy, fast delivery, packaging, and order tracking experience.
We’re especially glad that your rush order arrived in just 6 days and that the products met your expectations. Your kind words about our transparency and service mean a lot to our team. 🙏
We truly appreciate your trust in Tapstitch and look forward to supporting you with your future orders. Thank you for choosing Tapstitch! ✨
– The Tapstitch Team ❤️
SO
sammy O.
quality products and good service.
quality products and good service.
Response from TapstitchAug 28, 2026
Hi Sammy,
Thank you for your kind feedback! 😊
We’re pleased to hear that you’re satisfied with the quality of our products and the service we provide. We truly appreciate your support and look forward to serving you again in the future! 🙏
– The Tapstitch Team ❤️
OL
Oliver
genuine good quality custom
Nice that you can custom make clothes that are like genuine good quality
Response from TapstitchAug 28, 2026
Hi Oliver,
Thank you for your kind feedback!
We’re delighted to hear that you’re happy with the quality of our custom-made apparel. We truly appreciate your support and are glad we could help bring your ideas to life.
We look forward to creating more high-quality custom pieces for you in the future! 😊
– The Tapstitch Team ❤️
GR
Godfrey R.
My experience with Tapstitch has been…
My experience with Tapstitch has been mixed, and I’m becoming concerned about whether the production delays I’m experiencing are part of a wider pattern.
My first order went exactly as expected. Production and delivery were smooth, and I was happy with the overall experience, which gave me confidence to order from Tapstitch again.
Unfortunately, my latest order has been very different. Two products have remained “In Production” without a clear explanation of what is causing the delay or when they will actually be completed.
On its own, I would probably put this down to an occasional production delay. However, after reading reviews from other customers describing similar issues with orders being delayed in production, I am concerned that this may not be an isolated incident.
I understand that delays and stock issues can happen. What would make a significant difference is clear and proactive communication when something goes wrong, rather than customers having to chase for information.
It’s disappointing because my first experience with Tapstitch was positive and I like their products. I hope this is simply an isolated issue and that the order is resolved soon.
I’ll update this review once the order has been completed and I’ve seen how Tapstitch handles the situation.
Response from TapstitchAug 28, 2026
Hi Godfrey,
Thank you for sharing this so openly. We’re especially sorry that after such a positive first experience with Tapstitch, your latest order has left you questioning whether you can rely on us going forward.
You’re absolutely right about one thing in particular: when an order isn’t progressing as expected, you shouldn’t have to keep checking the status or contact us yourself just to understand what is happening. Even when production or inventory issues occur, proactive and transparent communication should be part of the experience.
We’ve been actively working on improving how we identify delayed orders and communicate exceptions to customers earlier, and your feedback reinforces why this needs to remain a priority for us.
We’ve reached out to you directly through Trustpilot to request some additional information so that we can locate your order and properly investigate what is causing the delay. We’d really appreciate your help in providing those details. Once received, our team will review the two products that are still in production and follow up with you directly on their status and next steps.
We’re sorry that your second experience has been so different from your first. We appreciate that you still like our products and are giving us the opportunity to show you how we handle this situation.
Thank you for your cooperation, Godfrey. We hope our actions from here can earn back the confidence your first order gave you.
– The Tapstitch Team
DF
Delyon F.
THE LITERAL BEST
THE LITERAL BEST! 10/10 would definitely recommend 💆🏽♂️
Response from TapstitchAug 27, 2026
Hi Delyon,
Thank you so much for the amazing feedback! ✨
We truly appreciate your 10/10 recommendation and are thrilled to know that you had such a positive experience with Tapstitch. Your support means a lot to our team, and we look forward to continuing to provide you with the quality and service you deserve! 🙌
– The Tapstitch Team ❤️
AP
Anthony P.
No better merch partner!
I'm pretty sure there is no better merchandise partner than Tapstitch. HUGE selection. Outstanding quality. I'm a repeat customer.
Response from TapstitchAug 25, 2026
Hi Anthony,
Thank you so much for your wonderful feedback! 😊
We’re truly grateful to hear that you consider Tapstitch a trusted merchandise partner and that you’re impressed with our wide selection and outstanding quality.
It means a lot to us to have you as a repeat customer. Your continued trust and support are greatly appreciated, and we look forward to providing you with the same quality and service for many more orders to come! ✨
– The Tapstitch Team ❤️
GA
Gary
First Order Experience
I ordered four sample shirts from Tapstitch, choosing different textures, sizes, and garment structures to get a feel for their overall quality and process. All four designs were printed using DTG, and I’m highly satisfied with this first sample run.
The garment quality is pretty good across the different shirts, and the print quality of the graphics came out really well. Color accuracy was on point, and the placement and sizing of the designs matched what I had set up using Tapstitch’s design software. What I created and positioned through their tool translated very well to the finished products.
The entire process was straightforward and seamless, especially for someone experimenting with apparel design and potentially building a brand. Being able to set up the designs, order samples, and receive products that matched what I was expecting made this a really positive first experience.
Turnaround was also solid. It took around 10 days from placing my order to receiving it. Everything was packaged well and arrived clean and undamaged.
I haven’t washed the shirts yet, so I can’t speak to shrinkage, fading, or how the garments and DTG prints hold up after multiple washes. I plan to pay attention to that as I continue testing them.
Overall, this sample run gave me a lot more confidence in Tapstitch. Between the garment quality, DTG print quality, color accuracy, design placement, turnaround time, packaging, and ease of the overall process, I’m very satisfied so far.
I’ll definitely be ordering from them again soon as I continue experimenting with designs and developing my brand.
Response from TapstitchAug 25, 2026
Hi Gary,
Thank you so much for sharing such a detailed review of your first Tapstitch experience! 😊
We’re delighted to hear that you were highly satisfied with the garment quality, DTG print quality, color accuracy, design placement, and overall ordering process.
It’s especially great to know that the designs you created using our design software translated well to the finished products and met your expectations. We’re also glad that your order arrived safely, well-packaged, and within your expected timeframe.
We truly appreciate you giving Tapstitch a try as you explore your designs and develop your brand. Your feedback means a lot to us, and we’re excited to continue supporting you as you test new products and bring your ideas to life.
Thank you again for choosing Tapstitch, and we look forward to your next order! ✨
– The Tapstitch Team ❤️
CL
cameron L.
Tapstich has unmatched quality.
The company's clothing is great quality and priced slightly high for bulk but still very reasonable, I only use tapstich and refuse to use anyone else. May say something about the great quality.
Response from TapstitchAug 24, 2026
Hi Cameron,
Thank you so much for your wonderful feedback! 😊
We’re truly grateful to hear that you consider Tapstitch’s quality unmatched and that our garments have earned your continued trust.
We’re especially happy to know that, despite the bulk pricing, you still find our products reasonable and choose Tapstitch for your orders. Your loyalty and kind words about our garment quality mean a lot to our entire team. 🙏
We look forward to continuing to provide you with high-quality garments and reliable service for all your future orders. Thank you for choosing Tapstitch! ✨
– The Tapstitch Team ❤️
