On April 25th I Paid $266 for a headset battery charger and that was including $78 for overnight delivery. It stated on there site that it was in stock, they even sent me a confirmation email that states that my item will ship shortly, and that was the last time I heard from the theifs. Today is May 2nd and still no product or response. Beware and spend your money elsewhere
DS
Darryl S.
Equipment order and paid for over 8 months ago and still no product or contact with Tamaya Tech.
I ordered $842.05 worth of Everfocus 4 Channel Color Processor's (part #EP4CQ) on 06/10/2015 which my credit card was charged for on 08/01/2015. I checked with my warehouse and there is no documentation of these processor's having been received. As of 04/13/2016, more than 8 months later, I still have not received the processor's. I've attempted to call (left numerous voice mails) and e-mailed Tamaya Tech multiple times with absolutely no response. Order #42857 placed on 06/10/2015 for $842.05 plus $38.00 for Fed Ex Ground for a total of $880.05. I should have read the reviews prior to placing my order.
email to Tamay Tech dated 08/19/2015:
I placed an order with you back in June, 2015 under order #42857 for
(05) 4 channel color processor's @ $168.41 = $842.05
shipping = $ 38.00
total = $880.05
I have an e-mail receipt from you but I haven't seen the processor's. Do you have a copy of who may have signed for the bill of lading at my warehouse so that I can check with them as to the whereabouts of this order?
Thank you
Darryl
GE
GENE
NO RESPONSE FROM 4 EMAILS AND 7 PHONE CALLS
THIS COMPANY IS PATHETIC. I PLACED ON ORDER ON 03/03/16 FOR A PRINTER. DELIVERY WAS TO BE IN 4-6 DAYS. NO RESPONSE AFTER COUNTLESS PHONE CALLS AND 4 EMAILS ON ORDER #44357. RATING SHOULD BE A MINUS 5 !!!!!!!!!!!!!! POS !!!!!!!!!!!!.
Negative ! you did not send me an email. send me another email stating whether or not I need to purchase one elswhere. I need to know how long on back order ? and btw how do you back order a refurbished printer that you say is in stock on your website ????????
Well isn't that funny that my email of my order when I ordered the freaking printer said it would be delivered in 4-6 days.
CX017AB1H Refurbished Hewlett Packard H 1 @ 146.1 146.10
+ Manufacturer Warranty 0 0.00
S&H: UPS Ground 4 to 6 Days [ACCT:31X811] 0.00
0.00
Order Total: (1) items $146.10
==========
EXACTLY !!!!!!!!!!!!!!!! CANCEL MY ORDER. I DON'T CARE IF IT SHIPS TODAY !!!!! AND WHY IS IT THAT I CAN WRITE A REVIEW ABOUT YOUR COMPANY I GET A RESPONSE BUT WHEN I CALL AND EMAIL YOUR COMPANY I GET NO PHONE CALLS RETURNED AND THE EMAIL ADDRESS YOU LIST FOR QUESTIONS I GET NO RESPONSE ??
Response from TamayaTechMar 18, 2016
Sorry you are upset , but we did send you a email letting you know that your order and product you ordered was on back order and that you have NOT BEEN CHARGED. Sorry if you did not get that email and you might want to check your junk or spam folder. AGAIN we did send you an email and is why we never charged , we also have large amounts of product coming in and going out every week which is why we have backorders just like all companies do, even like your local retail stores. Its funny how people that go into a retail store looking for something they want that, that store says they have but dont, and they dont get this upset when they run out of stock but act like it the worse thing ever when its the same situation on the internet thinking that things work different with online stores and retail stores when they dont. I would think people would be grateful that we are not like most other internet companies that CHARGE YOUR CREDIT CARD, and then find out the are out of stock and then take 3 to 4 days if not longer to get your money back. WE DONT CHARGE TILL WE SHIP OR CONFIRM ITS ON ITS WAY IN FIRST. Maybe you should stick to only buying from retail stores so you dont get this upset , and i am sorry we were not able to help you. AGAIN WE ONLY GOT ONE EMAIL FROM YOU AFTER PLACING THE ORDER, AND AGAIN WE NEVER CHARGED YOU AND WE SENT YOU AN EMAIL LETTING YOU KNOW THAT WE WERE BACK ORDERED ON THIS ITEM, DONT KNOW WHY YOU DIDNT GET IT , ALSO OUR PHONES HAVE BEEN DOWN FOR A WEEK CAUSE OF A OFFICE MOVE WE ARE IN THE MIDDLE OF. AGAIN SORRY WE COULD NOT HELP YOU
MA
Mark
Awesome 2nd time buying from Tamayatech
Thank you for being a company i can trust to buy from , this is my 2nd time and i will be back again.
SJ
Sean J.
Buyer BEWARE!!!!!
I bought a motherboard for a customer and paid for 3 day shipping. I still have not received it a week later. Calls do not get returned and no one answers their emails. Based on their reviews it sounds like this is a pretty common issue with them.
I would never purchase from them for a customer again. Now one of my best customers is second guessing me. I should have known better.
MG
Mike G.
Great to talk to and great product
"Great to talk to and they got me the product overnight for a set up that needed to go up today, thank you and will buy from this company again"
MA
Madeleine
Impossible to contact
I ordered a product from them 2 weeks ago. They said it would arrive in 4-6 business days but it hasn't nor have I even received an email, as promised, letting me know that my order has been shipped.
I called once to request a tracking number or any information really about the status of my order. The representative was very polite and said that he could not help me at the moment but would email me or call me back with the number. I never got that call. I have since called 5 more times all straight to voicemail. I've left a message each time with no response. I have sent two emails also with no response.
Other reviews are saying they often are out of stock on an item but their website is not updated and still let's you place an order for it. I'm assuming that's the case with my order as I know it has been discontinued. If you don't have the product that's fine, just let me know so I can search elsewhere.
EM
Eddie Mahiko I.
Worst service ever!
Placed an online order on 9/7. No reply until I sent a followup email on 9/15 only to be informed the item was back-ordered and they expected a shipment in the next 5 business days. Authorized the purchase on 9/16 based on this expectation only to see 5 days come and go AGAIN with no response/update. Sent a followup email on 9/29 and have not heard anything from anyone! It's been nearly 4 weeks and I just contacted my credit card company to start dispute proceedings. Is THIS what you call customer service? I'm amazed they're even in business...BUYER BEWARE!