Madeleine
Impossible to contact
I ordered a product from them 2 weeks ago. They said it would arrive in 4-6 business days but it hasn't nor have I even received an email, as promised, letting me know that my order has been shipped. I called once to request a tracking number or any information really about the status of my order. The representative was very polite and said that he could not help me at the moment but would email me or call me back with the number. I never got that call. I have since called 5 more times all straight to voicemail. I've left a message each time with no response. I have sent two emails also with no response. Other reviews are saying they often are out of stock on an item but their website is not updated and still let's you place an order for it. I'm assuming that's the case with my order as I know it has been discontinued. If you don't have the product that's fine, just let me know so I can search elsewhere.