TalkspaceReviews of talkspace.com

This review is independent of my care giver, with whom I am absolutely enchanted with. I've deducted one star, but it would be a half-star if that were possible. In a world of Zoom and Teams, it baffles me a bit that screens cannot be shared during a video therapy session. I really feel that sharing screens should be made a feature. Additionally, it's a bit of a hassle that only .pdf's can be shared. I get that certain file types can be malicious, so I wouldn't expect Excel or Word files, but surely there must be some types of image files (.jpg, .png, .gif...heck, even .tiff) that would be safe to share. Except for the direct cam-to-cam experience, it feels like there is an unnecessary amount of inflexibility/ difficulty in what should be a frustration-free, healing experience.

Pretty good app, not accurate with availability and doesn’t follow up with confirmation on if my therapist has confirmed but still generates that the session was booked. It’s lead to a few sessions not happening.

My therapist has taught me so much about myself and how to handle not only conflict mentally but also how to manage my anxiety and stress in a more healthy manner.

I struggle maintaining a consistent therapist. Fortunately I was matched with one who is responsive, stays on track and keeps up with my hectic life. I am thankful for her skills and follow up. For psychiatrists, I feel like the short time spent, and lack of follow up is difficult for me to follow. App is simple to use, I think the fees are insane. Do they help me keep my appointment? Yes. Does it add an insane amount of stress? Yes. Again fortunately I was matched with a therapist who keeps their appointments, I do my hardest to keep mine with her as well.

It is so easy to book appointments and talk to your therapist. I also love you can do pictures and chat. HOWEVER, matching a great therapist is difficult and sometimes the rooms stay open and you can close them which makes for lots of visual clutter. Talkspace is also very transparent around fees for you if you cancel late BUTTT You get no credit or ANYTHING for your therapist canceling on you last minute. Which is why they cant get a 5 star. No fairness here.

Gets you 80%-90% of what you want from a 1-1 in-person visit with a certified therapist. The remaining 10%-20% that lacks is due to privacy concerns, therapists are more like social workers, and large tech company mentality on “progress”.

It is extremely easy to find a therapist and to schedule an appointment quickly. We really like our therapist, too!

It has been good so far. Sometimes the app glitches but nothing major. Really like the multiple virtual options.