customer
No commute
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Response from TalkspaceMay 19, 2026
We appreciate your feedback.

Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.
Talkspace (talkspace.com) has 2,359 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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customer
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Response from TalkspaceMay 19, 2026
We appreciate your feedback.
Heather W.
My therapist listens to me. I know I am being heard. She gives suggestions to help resolve issues that I have been dealing with at work and with my family.
Response from TalkspaceMay 19, 2026
We are so glad to hear that you feel heard and supported. We appreciate your positive feedback!
Talkspace M.
I enjoy my therapy sessions and scheduling is seamless. I just wish the platform wasn’t weird when I switch audio because then I have to log out of my session and come back in.
Response from TalkspaceMay 12, 2026
We're glad you enjoy your therapy sessions and find scheduling easy. We appreciate your feedback regarding the audio issues you've experienced and will look into it.
Paul G.
excelente buena atencuoion profecional al 100%
Response from TalkspaceApr 29, 2026
Muchas gracias por tus comentarios. Realmente apreciamos tener clientes como tú. Esperamos poder seguir asegurándonos de que tu experiencia con nosotros esté llena de atención y cuidado.
Talkspace M.
I appreciated my therapist very much. There were only a few technical issues i had trouble with such us : rescheduling forced your appointment to be a video call ( which i personally do not want ). receiving phone calls or certain notifications while in a call would force mute you and the only way to unmute would be to re-join the call. The reminder that your appointment was tomorrow happens at exactly 24 hours before the appointment, when you can no longer adjust your time, or three days before ; I think the reminder should be the hour before the 24 hour mark, things happen. I understand the 24 hour rule for therapists but there were several appointments i had to attend while sick. Additionally, setting the next appointment out of the session - i do not know my availability very far in advance due to work, which meant i was making guesses when id be available. If i was not set to points given to me by work, and had insurance that would cover the program, i would have continued using this service in place of in person therapy.
Response from TalkspaceApr 21, 2026
We appreciate your feedback and are glad you valued your therapist. We're sorry for the technical difficulties, like video call issues and muting problems. We acknowledge your point about appointment reminders and scheduling challenges. Your comments will help us improve our services.
Kristen
I've made a great connection with my therapist over the course of our time together. She has a good memory when it comes to the wide range of things we've talked about, she's very encouraging and supportive of me, and I really feel like I can talk to her about anything. The reason I gave 4 stars and not 5 is mainly because our sessions are pretty formal (which I selected), but sometimes it can be a little too formal (i.e. hearing her kids outside the door, cat interrupting sessions lol, other misc. interruptions). We still have great sessions though.
Response from TalkspaceApr 20, 2026
We're happy to hear that you've made a great connection and feel supported. We appreciate your feedback about the sessions' formality and occasional interruptions. We'll reflect on this to improve the experience while respecting your preferences. Thank you for your review!
Talkspace M.
Helpful therapists with flexible schedules. I appreciate this form of therapy.
Response from TalkspaceApr 13, 2026
We're happy to hear you find our therapists helpful and appreciate the flexible schedules. Thank you for your feedback on this form of therapy!
Talkspace M.
Professional, helped me make great progress
Response from TalkspaceApr 10, 2026
We're glad you made progress with our professional assistance. Thank you for your feedback; we appreciate it.