Talkspace Reviews | Read Customer Reviews of talkspace.com

TalkspaceReviews of talkspace.com

4.22,359 reviews
Mental Health
622 3rd Ave, New York, New York

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Talkspace

About Talkspace

Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.

Talkspace (talkspace.com) has 2,359 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: talkspace.com
Website: talkspace.com
Category: Mental Health
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Talkspace reviews

Showing 1,680 reviews with 5 stars · Clear filters

Raechel
Mar 31, 2026
I have had a great experience!
I have had a great experience overall. My insurance covers my therapy and I am grateful. I see AnnaMarie and she has been extremely helpful, I look forward to therapy each week! The site is easy to use and scheduling is easy.
Response from TalkspaceApr 1, 2026
We're happy your insurance covers therapy and that you find it helpful. It's great to hear that you look forward to your sessions and that you find the site and scheduling easy to use. We appreciate your feedback!
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Talkspace M.
Mar 31, 2026
Rising Star in Convenience
I have been so fortunate to have been paired with an amazing therapist through Talkspace. I can be anywhere with phone service and a scheduled appointment.
Response from TalkspaceMar 31, 2026
We're so happy to hear that you were paired with an amazing therapist through Talkspace! It's great that you can attend appointments from anywhere with phone service.
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Talkspace M.
Mar 31, 2026
The app is user friendly
The app is user friendly. I had 0 issues connecting to a therapist fit for my needs. Allie has been amazing and I honestly am so grateful that my insurance company connected me to Talkspace. The only thing I would say if more flexibility can happen with cancellation/no show. Although I have not had to use it sometimes emergencies happen! Overall, love Talkspace
Response from TalkspaceMar 31, 2026
We're happy to hear that you find the app user-friendly and that you connected with a great therapist. We appreciate your feedback regarding cancellation flexibility; we'll certainly consider it. Thank you for your review!
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Frank D.
Mar 31, 2026
Benefits of Telehealth
TalkSpace is one of the most prominent names in the teletherapy world, designed to make mental health support as accessible as sending a text. If you are weighing whether it’s the right fit for your needs, here is a breakdown of how the platform actually functions.
Response from TalkspaceMar 31, 2026
We appreciate you taking the time to share your insights about Talkspace. We're happy to hear that you find our platform helpful for understanding how we make mental health support accessible. Thank you for your positive feedback!
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Andy S.
Mar 31, 2026
I feel like I am actually getting…
I feel like I am actually getting guidance and support
Response from TalkspaceMar 31, 2026
We're happy to hear that you feel supported and guided. Thank you for sharing your positive experience with us!
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Talkspace M.
Mar 30, 2026
Great experience
It as easy to navigate and match with a therapist that ended up being a really great. The whole process was super easy and everything worked out for me with no issues.
Response from TalkspaceMar 31, 2026
We're so happy that you found the app easy to navigate and were matched with a great therapist. We appreciate you letting us know that the process was easy and worked out well for you!
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Stacey
Mar 30, 2026
The platform is easy to use
The platform is easy to use, the providers are helpful, and range of availability is very helpful!
Response from TalkspaceMar 31, 2026
We're happy to hear that our platform is easy to use and that our providers are helpful. We appreciate your positive feedback about availability!
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Melody M.
Mar 30, 2026
Talkspace makes starting therapy so simple and easy!
Talkspace made it easy to start therapy without the anxiety of going to an appointment in person. It was also extremely simple to switch providers until I found one who was perfect for me.
Response from TalkspaceMar 31, 2026
We're happy to hear that you found it easy to start therapy and switch providers until you found the right fit. Thank you for sharing your positive experience!
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