Talkspace Reviews | Read Customer Reviews of talkspace.com

TalkspaceReviews of talkspace.com

4.22,359 reviews
Mental Health
622 3rd Ave, New York, New York

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Talkspace

About Talkspace

Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.

Talkspace (talkspace.com) has 2,359 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: talkspace.com
Website: talkspace.com
Category: Mental Health
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Talkspace reviews

Showing 1,680 reviews with 5 stars · Clear filters

Talkspace M.
May 4, 2026
Easy to schedule; love my provider
I really appreciate how easy it is to make an appointment to speak with my therapist. She is such a gem, but I also appreciate that I could have switched therapist if it wasn't a fit. The fact that I don't have to even think about insurance coverage for my video sessions makes Talkspace the easiest part of my self care journey. I wanted total health by age 40, and Talkspace (and my provider Kearryann Austin) have made my mental and emotional health one less thing to worry about as I go into my next decade.
Response from TalkspaceMay 5, 2026
We're happy to hear that you find it easy to schedule appointments and that you appreciate the option to switch therapists. It's great to know that our service simplifies your self-care journey by handling insurance coverage. Thank you for sharing your positive experience!
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Talkspace M.
May 4, 2026
Gwen is kind and supportive and keeps…
Gwen is kind and supportive and keeps me focused
Response from TalkspaceMay 5, 2026
We're happy to hear that you feel supported and that you find the guidance helpful for staying on track. Thank you!
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Talkspace M.
May 4, 2026
My therapist is great
My therapist is great, she is kind, and I’m not constantly repeating myself. It is easy to schedule + chat with my therapist.
Response from TalkspaceMay 5, 2026
We're so happy to hear that you find your therapist kind and that you don't have to constantly repeat yourself. We're also glad scheduling is easy for you!
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Stef
May 4, 2026
Therapy is great with LaKesha
Therapy is great with LaKesha! She always knows just what to ask or say.
Response from TalkspaceMay 5, 2026
We're happy to hear that you are having a great therapy experience! We appreciate you taking the time to share your positive feedback with us.
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jakob B.
May 4, 2026
Your help your way
I like how much interaction there is being able to set up my own days and times is really helpful for someone with a constantly changing schedule. Also most importantly is the messaging feature, can't describe how amazing it feels to be able to vent out a problem as it's happening so it can be brought up during the next session
Response from TalkspaceMay 5, 2026
We're happy to hear that you appreciate the scheduling flexibility. It's great that the messaging feature allows you to address concerns before your next session. Thanks for your positive feedback!
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WILLIAM M.
May 4, 2026
Everything has been great
Everything has been great! It has helped me through some dark times. The only problem is the app loses connection sometimes.
Response from TalkspaceMay 5, 2026
We're happy to hear that our app has been helpful. We appreciate your feedback and will look into the connection issue you mentioned to improve your experience.
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Talkspace M.
May 4, 2026
A helpful experience
A helpful experience
Response from TalkspaceMay 5, 2026
Thank you for your feedback! We're happy to hear you're enjoying your experience.
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Talkspace M.
May 4, 2026
My therapist is great
My therapist is great. I love how easy the app is, especially scheduling.
Response from TalkspaceMay 4, 2026
We're happy to hear that you're having a great experience with your therapist and find the scheduling feature in our app easy to use.
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