Talkspace Reviews | Read Customer Reviews of talkspace.com

TalkspaceReviews of talkspace.com

4.22,359 reviews
Mental Health
622 3rd Ave, New York, New York

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Talkspace

About Talkspace

Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.

Talkspace (talkspace.com) has 2,359 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: talkspace.com
Website: talkspace.com
Category: Mental Health
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Talkspace reviews

Showing 1,680 reviews with 5 stars · Clear filters

Andrea
Sep 14, 2023
Thoughtful care and user-friendly platform
I've had a great experience using Talkspace for therapy. I decided to switch therapists only because I preferred to have a female, otherwise my previous therapist was great! The process was quick and easy, and I was able to chat with my new therapist the same day. Overall I have felt extremely well-supported and I recommend this service to anyone who is thinking about it.
Response from TalkspaceSep 18, 2023
Thank you for your feedback. We’re so glad to hear that you're experience has been great. Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you! If there is anything else we can do for you, please let us know!
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Katie
Sep 14, 2023
Talkspace is really helpful
Talkspace is really helping with the current shortage of providers. It took me months to find someone but with them it is only like a day or so. When I signed onto my video chat with the therapist we hit it off and so far so good!
Response from TalkspaceSep 18, 2023
Thank you for your feedback. We're happy to here we were able to assist you with matching to a provider you are building a good connection with. It's such a pleasure to have clients like you. We will do our best to make your future experience with us even better.
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Chris E.
Jun 18, 2023
My therapist is so authentic Caring Therapist and…
My therapist is so authentic and intuitive. She knows how to put my mind at ease by asking probing questions that make me think critically about my experiences. I have learned to reconstruct aspects of my life that were causing me stress and anxiety. I’m a work in progress and she reminds me to give myself grace as I try to heal.
Response from TalkspaceJun 20, 2023
Thank you so much for your review.
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Bea
Jun 17, 2023
I Feel Seen
When I found my therapist; I had to leave my previous one behind due to my benefits changing and I am so glad I landed here. Due to a company benefit I am able to have therapy twice a month, and my current therapist is very professional, helps me reach my goals, and knows their stuff!! I feel affirmed as an LGBT individual who was diagnosed with ADHD. I requested a specific therapist and was matched with somebody who aligned with what I wanted to work on.
Response from TalkspaceJun 20, 2023
Thank you so much for your review.
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Michael
Jun 17, 2023
Talk space is very easy to use
Talk space is very easy to use. I like that I choose what counselors I feel most comfortable with. I can easily reschedule a session for another day if I need to.
Response from TalkspaceJun 20, 2023
Thank you so much for your review.
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Shoshawna L.
Jun 16, 2023
Done at home
I love that I can get my counseling done from home. As a mom to a 1 year old it’s hard to always leave and my counselor is completely helpful when I need to tend to her during our sessions. I’m able to feel as if I’m tending to my mental health without having to give up my mother duties.
Response from TalkspaceJun 20, 2023
Thank you so much for your review.
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Kristineiry H.
Jun 16, 2023
When I moved to another state
When I moved to PA, it was hard at first to find the right therapist. But I made sure I communicated with my therapist once I found the right one! She's been so great! So caring and works with my schedule!
Response from TalkspaceJun 20, 2023
Thank you so much for your review.
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Nadia S.
Jan 7, 2023
SCAM -Problem Resolved
Im retracting my 1 star and putting 5 yes an agent reached out finally and gave me my refund.
Response from TalkspaceJan 31, 2023
I understand how frustrating it is when you are charged unexpectedly, and I was happy to look into this for you. Thank you for taking the time to reach out to us about this, I looked into this for you and can confirm that one of our agents was able to get you the refund you needed, if there is anything else that we can assist with please reach out to us at [email protected]
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