Talkspace Reviews | Read Customer Reviews of talkspace.com

TalkspaceReviews of talkspace.com

4.22,359 reviews
Mental Health
622 3rd Ave, New York, New York

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Talkspace

About Talkspace

Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.

Talkspace (talkspace.com) has 2,359 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: talkspace.com
Website: talkspace.com
Category: Mental Health
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Talkspace reviews

Showing 1,680 reviews with 5 stars · Clear filters

Ozzie
Sep 16, 2023
This is the best decision to my mental health.
I have nothing but positive thoughts and experiences with using this app. My sessions with my therapist has been encouraging with how she would ask me the deep questions and how to approach my own senses. It was tough to open up about my addictions and habits but knowing someone is there to listen but also understanding is what’s important to recovery.
Response from TalkspaceSep 20, 2023
Your kind words and praise have brightened our day and reaffirmed our commitment to delivering the best possible experiences! If you ever need assistance in the future, please don't hesitate to reach out. We're here to help.
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Jasmine M.
Sep 16, 2023
This experience was great
This experience was great, it allowed me to vent openly with no judgements and when I didn't know how to say what was on my mind I was asked different open ended questions to help me open up.
Response from TalkspaceSep 20, 2023
Thank you for your review! We're happy to hear you've made a great connection with your provider! If you ever need assistance in the future, please don't hesitate to reach out. We're here to help.
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Gabe
Sep 15, 2023
Real
Real, genuine therapists who know their stuff! They also take my insurance, so I can afford to get help :)
Response from TalkspaceSep 21, 2023
Thank you for choosing Talkspace and for being a valued part of our community. We look forward to serving you again in the future and hope to continue exceeding your expectations.
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Keri B.
Sep 15, 2023
My therapist is great and is easy to…
My therapist is great and is easy to talk to about my feelings. They are very insightful, thoughtful and professional at what they do.
Response from TalkspaceSep 21, 2023
We're happy to hear you've made a great connection with your provider! If you ever need assistance in the future, please don't hesitate to reach out. We're here to help.
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Alisya M.
Sep 15, 2023
Amazing Therapist and Tools!
Initially, I was paired with a therapist that wasn't so great. However, after reaching out to customer support and finding a solution I was matched with Stacy who has been the complete opposite! She's very attentive and helpful, and I know there are more therapists like her than there are of the first person I was working with. I am thankful to have found the support I need and I'm glad TalkSpace has provided me with so many helpful tools.
Response from TalkspaceSep 21, 2023
Knowing that we've met or exceeded your expectations is the greatest reward for our team's hard work and dedication. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help.
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Amy H.
Sep 15, 2023
Helpful
Helpful, friendly and courteous.
Response from TalkspaceSep 21, 2023
Thank you so much for taking the time to leave us a positive review! If you ever need assistance in the future, please don't hesitate to reach out. We're here to help.
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John G.
Sep 15, 2023
The therapist is very good
The therapist is very good
Response from TalkspaceSep 21, 2023
Thank you so much for taking the time to leave us a positive review! If you ever need assistance in the future, please don't hesitate to reach out. We're here to help.
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Mom-Worker-Wife-Yogi
Sep 15, 2023
Just try it for yourself!
I found Talkspace to be easy to use and a helpful tool to for finding an excellent therapist. I now love my therapist visits. Video chats from home are the best. As a first timer for therapy, I’m so happy I took the leap & tried it. My well-being has improved, and I will continue to use/recommend Talkspace.
Response from TalkspaceSep 21, 2023
Thank you for choosing Talkspace and for being a valued part of our community. Your satisfaction is our top priority, and your feedback motivates us to continue delivering excellence. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help.
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