Talkspace Reviews | Read Customer Reviews of talkspace.com

TalkspaceReviews of talkspace.com

4.22,359 reviews
Mental Health
622 3rd Ave, New York, New York

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Talkspace

About Talkspace

Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.

Talkspace (talkspace.com) has 2,359 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: talkspace.com
Website: talkspace.com
Category: Mental Health
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Talkspace reviews

Showing 1,680 reviews with 5 stars · Clear filters

Talkspace M.
Jun 18, 2024
Affordable, professional, convenient
I really appreciate the flexibility of appointments and I love the doctors I've found. I use a psychiatrist and a psychologist! I love that they work with my insurance (United Healthcare) to get me a $25 session price allowing me to go once a week.
Response from TalkspaceJun 21, 2024
Thank you for your feedback. We’re so glad to hear that our service was easy and intuitive for you. We’ve been working hard on improving the user experience of the app and finding ways to make Talkspace affordable. Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you! If there’s anything else we can do, please let us know. Contact us at [email protected]
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Stephanie S.
Jun 18, 2024
My therapist
My therapist, Theresa is the best. She really helps me acknowledge what I’m doing well, helps me with my progress, and gives me homework to challenge how I think. Talkspace makes it easy to set up appointments and communicate with my therapist to make sure I stick to making my life better overall.
Response from TalkspaceJun 21, 2024
Thank you for your feedback.Your kind words about your provider is really appreciated. Thanks for choosing us. I’ve passed your feedback about your provider to our team. They’ll be thrilled that they were able to make a difference in your life. Feedback is always welcome at [email protected].
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Talkspace M.
Jun 18, 2024
My Dr is so down to earth and she Truly…
My Dr is so down to earth and she Truly understands me and has helped me so much!
Response from TalkspaceJun 21, 2024
Thank you so much for your feedback.We’re really proud to hear that your provider is able to meet your expectations! Feedback is always welcome at [email protected].
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Christine M.
Jun 18, 2024
Love my Therapist
My therapist is real. He helps me organize my jumbled thoughts and helps me to see things clearly and from multiple perspectives. He provokes deep thoughts and conversations that challenge me and help me grow.
Response from TalkspaceJun 21, 2024
Thank you for your feedback. It makes our day to hear that you receive great service from your provider. Ensuring your complete satisfaction is important to us. If there are any specific areas where we can improve, please do let us know as feedback is always welcome here at [email protected].
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Megan
Jun 17, 2024
My match with my therapist is great
My match with my therapist is great. I find the system easy to navigate.
Response from TalkspaceJun 20, 2024
Thank you for your feedback. We're so happy to hear about your satisfaction with your provider and our system. Please don't hesitate to contact us [email protected] if there is anything we can do better for you.
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Heather H.
Jun 17, 2024
Thank You
The convenience of Talkspace is very helpful. You don't feel alone through the good and bad moments we experience. My therapist is easy to talk to and is great at listening and helping me navigate through tough moments with her extensive knowledge.
Response from TalkspaceJun 20, 2024
Thank you for your feedback. Our staff and your provider always enjoy reading reviews such as the one you left us! It lets us know our providers are making clients happy and we're doing something right! Please let us know if there is anything else you need. You can always contact us at [email protected]
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Talkspace M.
Jun 17, 2024
Shawn is really insightful and very…
Shawn is really insightful and very helpful
Response from TalkspaceJun 20, 2024
Thank you so much for your feedback. We're so happy to hear you have a great connection with your Talkspace provider. Please contact us at [email protected] if we can provide any assistance.
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Talkspace M.
Jun 17, 2024
Convenient remote experience!
I love the convenience of setting up appointments and the various options this company provides. I opt for biweekly one-hour video sessions with my therapist as it still gives me that personalized experience from home.
Response from TalkspaceJun 20, 2024
Thank you so much for your feedback. I am so glad to hear that our services is working well for you and that you are enjoying it. We take pride in our customer service, if there’s anything else we can do, please let us know. You can always reach out to [email protected].
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