Talkspace Reviews | Read Customer Reviews of talkspace.com

TalkspaceReviews of talkspace.com

4.22,359 reviews
Mental Health
622 3rd Ave, New York, New York

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Talkspace

About Talkspace

Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.

Talkspace (talkspace.com) has 2,359 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: talkspace.com
Website: talkspace.com
Category: Mental Health
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Talkspace reviews

Showing 1,680 reviews with 5 stars · Clear filters

Rose
Jan 14, 2025
Good therapy that was easy to get!
I was paired up with a qualified therapist so quickly and it was really easy to do! My therapist is knowledgeable and kind. I was also easily able to find a therapist who accepts insurance for payment!
Response from TalkspaceJan 15, 2025
Thank you for your feedback. It's wonderful that you connected with a qualified therapist so easily and that the process was straightforward for you. We're especially delighted to know you found a therapist who is both knowledgeable and kind, and that insurance acceptance wasn't an issue. Your feedback is invaluable to us as we strive to make connecting people with quality mental healthcare as seamless as possible. We appreciate you sharing your positive experience. We hope you continue to find your sessions beneficial and supportive.
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customer
Jan 14, 2025
I feel validated and heard
I feel validated and heard. My counselor, Leah gives me many tips and suggestions to assist me on my journey. I lost my son almost 4 years ago and was still struggling with the loss.
Response from TalkspaceJan 15, 2025
Thank you for your feedback. We're so glad to hear that you've had a positive experience with our services and that your provider has been instrumental in your healing journey. It takes incredible courage to work through such a significant loss, and we're deeply honored to have played a part in your process. We appreciate you sharing your feedback and hope that you continue to find support and guidance as you move forward. Your strength and resilience are truly inspiring.
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Talkspace M.
Dec 28, 2024
Finally
I finally found a therapist that is willing to see me. After a year of looking I can finally say I am getting the help I need. I love the fact that you can schedule your appointments when it works for you and that there is plenary of option!
Response from TalkspaceJan 2, 2025
Thank you for your feedback. We are so happy to hear that you have found a therapist who is a good fit for you. It is wonderful that you are getting the help you need. We appreciate your feedback about the scheduling options and hope you continue to find them convenient.
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Talkspace M.
Dec 28, 2024
Excellent therapist.
Excellent therapist.
Response from TalkspaceJan 2, 2025
Thank you for taking the time to share your feedback. We’re really proud to hear that we were able to meet your expectations! We're happy to hear that you’re enjoying your experience with your provider. It's such a pleasure to have customers like you. We will do our best to make your future experience with us even better.
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T
Dec 27, 2024
Talkspace was my life raft in the sea of challenges that was 2024.
Talkspace felt LIFE SAVING this year. I loved the ability to use the messaging sessions for the challenges I experienced in between my video sessions with my Therapist. Here she would provide really interesting perspectives on the situation and offer me helpful reflection questions to consider. As someone that suffers from overthinking, it was so helpful to get out of my thought loops and into the present moment to allow my brain to process and move on from the challenge. I appreciated the app updates you made mid-year to make the user experience so much easier to navigate and generally a lot more aesthetically pleasing to the eye. I couldn't have made it through this incredibly challenging year without the ease of this app and the support of my Therapist.
Response from TalkspaceJan 2, 2025
Thank you for your feedback. We are so grateful to hear that Talkspace has been a valuable resource for you this year. It is truly rewarding to know that our platform has provided you with the support and guidance you needed during a challenging time. We understand the importance of having access to support in between sessions, and we are glad that the messaging feature has been helpful for you. We are also pleased to hear that you appreciate the app updates we have made. We are always striving to improve the user experience and make Talkspace as accessible and user-friendly as possible. We are committed to providing a supportive and helpful environment for our users, and we are glad that you have found Talkspace to be a valuable resource.
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Jake R.
Dec 27, 2024
Juliana has been so helpful and…
Juliana has been so helpful and insightful. Honestly, shocked at times how well she approaches difficult scenarios and topics. She is an amazing person and deserves double pay.
Response from TalkspaceJan 2, 2025
Thank you for your feedback. We are thrilled to hear about your positive experience with your provider. It's wonderful to know that she has been so helpful and insightful, especially in navigating challenging situations. We appreciate your kind words and recognition of her hard work.
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Linda
Dec 21, 2024
Professional support with convenient…
Professional support with convenient access. My counselor has been so helpful. I look forward to our sessions. I highly recommend this service!
Response from TalkspaceDec 23, 2024
Thank you for your feedback. We are committed to providing our clients with the best possible support, and we are so happy to hear that you have found our counselor to be helpful. We appreciate your recommendation and hope you continue to find our service beneficial.
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Pamela M.
Dec 19, 2024
5 Stars for Amelia
Working with Amelia this past year has been so beneficial. She's helped me work through issues and challenges and move my life forward. I am so grateful to have found her through Talkspace.
Response from TalkspaceDec 23, 2024
Thank you for your feedback. We are thrilled to hear about your positive experience with your provider. It's wonderful to know that she has been so helpful in supporting your journey. We strive to connect individuals with therapists who can provide the best possible care, and we're glad that you found a great match through Talkspace. Feedback is always welcomed at [email protected].
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