Talkspace Reviews | Read Customer Reviews of talkspace.com

TalkspaceReviews of talkspace.com

4.22,359 reviews
Mental Health
622 3rd Ave, New York, New York

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Talkspace

About Talkspace

Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.

Talkspace (talkspace.com) has 2,359 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: talkspace.com
Website: talkspace.com
Category: Mental Health
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Talkspace reviews

Showing 1,680 reviews with 5 stars · Clear filters

Heather G.
Jan 22, 2025
Mary Ann has been a true blessing
Mary Ann has been a true blessing. She has been such a beacon of hope and light as I have lossed 3 of my precious loved ones, while navigating a carrier that has caused me undue stress. She is my safe space when my world feels out of control and helps me regulate my anxiety. Talkspace matched me to her and I'm forever grateful! Thank you!
Response from TalkspaceJan 23, 2025
Thank you for your feedback. It is wonderful to know that you have found a safe space and support during a difficult time. We are grateful that you have shared your experience and hope that you continue to find comfort and healing in your sessions.
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Karen
Jan 22, 2025
Therapist is great and I am benefitting…
Therapist is great and I am benefitting from his services.
Response from TalkspaceJan 23, 2025
Thank you for your feedback. We really appreciate you taking the time to leave us a review, These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you have built a connection with your provider.
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Talkspace M.
Jan 22, 2025
Easy to use 99% of the time
Easy to use 99% of the time. Only thing that bothers me is when the video camera doesn't work which is very often for myself and my therapist.
Response from TalkspaceJan 23, 2025
Thank you for your feedback. We understand the frustration of encountering issues with the video camera. We're committed to providing a seamless experience and will look into improving the reliability of this feature. Please contact us at [email protected] and we are happy to assist you.
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Talkspace M.
Jan 22, 2025
Major Support
I was lucky enough to be paired up with an amazing therapist by Talkspace on the first try. The app is very straightforward and easy to use. To get on the phone and chat is one of my favorite parts of the week.
Response from TalkspaceJan 23, 2025
Thank you for your feedback. We're so happy to hear that you've had a positive experience with Talkspace! It's wonderful that you've found a therapist who is a good fit for you. We're always striving to make our app as user-friendly as possible, and we're glad you appreciate its ease of use. We're thrilled that you look forward to your weekly sessions.
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Venetia L.
Jan 17, 2025
Understanding my concerns!
Understanding my concerns!
Response from TalkspaceJan 17, 2025
Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our service. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!"
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Talkspace M.
Jan 16, 2025
My therapist is the best listener and…
My therapist is the best listener and truly helps me see a different perspective, as well as see myself.
Response from TalkspaceJan 17, 2025
Thank you for your feed back. We're so happy to hear your therapist has created such a positive impact on your journey. It's wonderful to know they've helped you gain new perspectives and a better understanding of yourself. We value your feedback and are thrilled you've had such a beneficial experience. We strive to provide a supportive and transformative environment for all our clients, and your review reinforces our commitment to that goal. Thank you for sharing your positive experience with us.
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Talkspace M.
Jan 16, 2025
Help is avaiable and affordable
Talkspace paired me with a therapist who is perfect for my needs during a difficult time in my life. She offers me helpful tools and advice with compassion and empathy in the privacy and convenience of my home. The fact that Medicare covers it is a bonus. I highly recommend Talkspace.
Response from TalkspaceJan 17, 2025
We're so happy to hear about your positive experience with Talkspace! It's wonderful to know that you've found a therapist who is a great fit for you and that the tools and advice provided have been helpful during a challenging time. We truly appreciate you sharing your feedback and highlighting the convenience and privacy of our platform. The fact that Medicare coverage is beneficial to you is also something we're pleased to hear. Thank you for choosing Talkspace and for your kind words; we're grateful for your recommendation. We're committed to providing high-quality mental healthcare and are thrilled that we could support you.
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CC
Jan 15, 2025
Happy with Talkspace
My therapist Dr. Nicole Donato has been great at helping me develop strategies to move forward in my life. The Talkspace platform is easy to use, and reminds me about my appointments so I do not miss them. Very happy with this mental health service!
Response from TalkspaceJan 17, 2025
Thank you for your feedback. We're thrilled to hear about your positive experience with your provider and the Talkspace platform! It's wonderful to know that you've found her guidance helpful in developing strategies for personal growth, and that the platform's features have been beneficial in supporting your appointments. We are truly delighted that Talkspace has been a valuable resource for your mental health journey. We appreciate you sharing your feedback and hope you continue to find our services supportive and beneficial.
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