Talkspace Reviews | Read Customer Reviews of talkspace.com

TalkspaceReviews of talkspace.com

4.22,359 reviews
Mental Health
622 3rd Ave, New York, New York

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Talkspace

About Talkspace

Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.

Talkspace (talkspace.com) has 2,359 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: talkspace.com
Website: talkspace.com
Category: Mental Health
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Talkspace reviews

Showing 1,680 reviews with 5 stars · Clear filters

Tamie L.
May 19, 2025
The perfect way to make…
Talkspace is the perfect way to make time for counseling. You can take it with you anywhere you go, as long as you have a mobile device, tablet or computer. It gives you the freedom to set your own schedule. No problem switching counselors if you're not feeling matched well with your current counselor. It's all in your hands, just go on the app or online and search to find a new counselor. Love this!!!
Response from TalkspaceMay 19, 2025
We appreciate your kind words and are thrilled to hear that you're finding Talkspace to be a helpful and convenient way to access counseling. We understand the importance of flexibility and choice when it comes to mental health care, and we strive to make our platform as user-friendly and accessible as possible. We're glad you're enjoying the freedom to set your own schedule and easily switch counselors if needed. Your positive feedback motivates us to continue providing a supportive and empowering experience for our users.
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Clinton G.
May 19, 2025
Great program
My therapist is amazing and he has helped me so much in just the month and a half that I have been speaking with him.
Response from TalkspaceMay 19, 2025
We're so happy to hear that you're finding your therapy sessions helpful. It's wonderful to know that you're making progress and that you're feeling supported.
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Talkspace M.
May 19, 2025
My therapist is awesome helps me so…
My therapist is awesome helps me so much caring insightful
Response from TalkspaceMay 19, 2025
We're so glad to hear that you're finding your therapist helpful and supportive. It's wonderful to know that you're receiving the care you need.
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Talkspace M.
May 19, 2025
My counselor is beyond amazing!
My counselor is beyond amazing, supportive and caring. I couldn't ask for someone better! She has helped me understand things that I didn't understand for years of traditional therapy.
Response from TalkspaceMay 19, 2025
We are so happy to hear that you are having such a positive experience with your counselor. It is wonderful to know that you are finding their support and guidance helpful. We are committed to providing our clients with the best possible care, and we are thrilled to hear that your counselor is making a difference in your life.
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Talkspace M.
May 19, 2025
Give it a try!
Great experience!
Response from TalkspaceMay 19, 2025
Thank you for your feedback.We’re really proud to hear that we were able to meet your expectations! Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you!
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Jennifer M.
May 19, 2025
Brittany always puts me in the right…
Brittany always puts me in the right direction She is the perfect amount of compassion Trust and realness I’m so grateful
Response from TalkspaceMay 19, 2025
We are so happy to hear that you had a positive experience. We strive to provide excellent customer service and appreciate your kind words about Brittany. We are grateful for your trust and loyalty.
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Kelaiah W.
May 17, 2025
I get the help I need and the app works…
I get the help I need and the app works with my insurance.
Response from TalkspaceMay 19, 2025
Thank you for your feedback. We appreciate your kind words and are glad to hear that you find our app helpful and compatible with your insurance.
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Nikki G.
May 16, 2025
My therapist is so awesome
I’ve had several different therapists in the past. Some good, some not so much. Came to Talkspace and was matched with a therapist that is just spot on! 🧑‍🍳👌🏾. She’s understanding, truly listens, and helps me problem solve, while still leaving room for me to process my feelings. She has great ideas and tools to help me. And it feels like I’m taking with someone who truly cares. Couldn’t say enough good things! I still have a long way to go in my therapy journey, but I feel like I’m finally moving in the right direction.
Response from TalkspaceMay 16, 2025
Thank you for your feedback. We're so happy to hear that you've found a therapist who is a good fit for you. It sounds like you've had a challenging journey with therapy in the past, and it's wonderful that you've found someone who is helping you move forward. We're proud of the work our therapists do and we're glad you're feeling positive about your progress. We wish you the best of luck on your continued journey.
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