Talkspace Reviews | Read Customer Reviews of talkspace.com

TalkspaceReviews of talkspace.com

4.22,359 reviews
Mental Health
622 3rd Ave, New York, New York

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Talkspace

About Talkspace

Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.

Talkspace (talkspace.com) has 2,359 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: talkspace.com
Website: talkspace.com
Category: Mental Health
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Talkspace reviews

Showing 171 reviews with 4 stars · Clear filters

KU
Oct 5, 2025
Great therapist! Be careful of missing a session
The therapist was fantastic and the ease of connection was superb. The only thing to watch out for is the Talkspace policy on missed sessions. I was unable to log in for a session due to driving in a rainstorm, and Talkspace kept trying to bill me for the missed session.
Response from TalkspaceOct 6, 2025
We're happy to hear that you connected well with the therapist! We appreciate your feedback regarding the policy on missed sessions, and we'll review this to improve clarity. Thank you.
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Talkspace M.
Sep 30, 2025
Reliable and stress free
Took a while to find a good reliable therapist but its an easy fun way to do therpay- its affordable and trustworthy and also stress free
Response from TalkspaceSep 30, 2025
We're happy to hear that you found our therapy approach easy, fun, affordable, trustworthy, and stress-free. We appreciate you sharing your experience!
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Talkspace M.
Sep 29, 2025
The professionals are great
The professionals are great. I would rate it a 5 but the app is terrible.
Response from TalkspaceSep 30, 2025
We appreciate your feedback and are glad you value our professionals. We're sorry the app didn't meet your expectations and will work to improve it.
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Talkspace M.
Sep 29, 2025
The video goes off at least once every…
The video goes off at least once every session and sometimes more. The app would not allow a new session to occur when a simple change in time was made. The therapist and overall experience has been amazing, but there have been technical glitches out of our control.
Response from TalkspaceSep 30, 2025
We appreciate you sharing your experience. We're so glad to hear that you find the therapist and overall experience amazing. We apologize for the video and scheduling technical issues. We'll investigate these glitches to improve our platform.
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Mary
Sep 29, 2025
Sara (my therapist is amazing!!)
Sara (my therapist is amazing!!), Talkspace the app could use some work.
Response from TalkspaceSep 30, 2025
We're happy to hear that your therapist is amazing! We appreciate your feedback about the app and will work to improve it.
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Talkspace M.
Sep 29, 2025
Easy Set Up and Great Counselors
Got paired fairly easily with a counselor and they have been very good with their follow ups between and during visits.
Response from TalkspaceSep 29, 2025
We're happy to hear that you were paired with a counselor easily and that they are providing helpful follow-ups. We appreciate your feedback and are grateful for your time.
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Talkspace M.
Sep 29, 2025
Convenient
Convenient
Response from TalkspaceSep 29, 2025
Thank you for taking the time to share your feedback. We’re really proud to hear that we were able to meet your expectations! It's such a pleasure to have customers like you. We will do our best to make your future experience with us even better.
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Talkspace M.
Sep 29, 2025
It’s okay to talk
Being able to have an outlet to express myself judgement free.
Response from TalkspaceSep 29, 2025
We appreciate you sharing your experience and are glad you have a safe space to express yourself without judgment.
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