TalkiatryReviews of talkiatry.com

We only used the professional service a couple of times and found it worthwhile but their administrative and financial support is horrible and is in the process of being reported as fraudulent since they continue to harass for payments that were already sent. Documentation gets provided to them and they acknowledge the problem is with their "IT Department" but they do not stop the harassment and collections threats for their acknowledged errors. Stick with a reputable service for something as important as this because you don't want to have to deal with their unprofessional, incompetent, and unreliable customer and financial services.

Talkiatry SUCKS. My psychiatrist didn't refill my medication and I had a terrible withdrawal experience. Very unprofessional, terrible communication (especially because of the two different platforms they use). They also changed their insurance policy and didn't notify me. I was paying $25-40 per session and randomly got charged $300. Don't waste your time and health on this

Horrible experience with talkiatry. Do not use this service if you actually have mental health struggles as this will only make them worse. Met once with a doctor that had an accent that couldn’t be understood. I was promised my insurance would cover the appointment and then it didn’t and all they had to say after lying was “sorry, too bad” except minus the sorry part. Then even if I had wanted to meet again which I did not, I was notified that my doctor had quit and I would have to start over. Terrible experience!

Their billing department is incompetent and should be investigated for violating consumer protection laws. I've been trying to resolve a bill with them for over three months and they just don't seem capable of handling. They've threatened to send this bill (which I paid) to collections about 20 times. Absolutely despicable.

They charge you for ridiculous stuff. I had an online appointment for ADHD where the psychiatrist gave me a couple of quizzes I found online for free afterwards and got charged a base 250$ for a facility/office visit fee IN ADDITION TO the 100$ for the actual psychiatry appointment. I never went to any facility. They don’t even have physical facilities. I called to ask to have this charge removed and the guy said they charge a range of 305-450$ for any initial appointment and that facility charge is just there to boost the cost for some Bs reasons he read off to me from a pre-written paragraph. I didn’t keep pushing him bc I know he can’t do anything and it’s not him, it’s this horrible company. Go to an actual doctor people! This place is a scam

Liability, not the Hippocratic Oath comes first at this company. This is the danger of working with online service providers, not just in medicine, but also within other industries since this area of business isn’t well regulated. I scheduled an initial consultation and provided a complete and honest history of my case. My main concern, however, was managing a chronic condition which requires daily medication. The practitioner told me my case was too complicated for tele-psychiatry. That is a fair and honest assessment. The problems came, however, when I asked for a prescription to tide me over until I could find someone new. It can take sometimes over a month to get an appointment. He refused. That refusal wasn’t about the nature of my case. It was about liability. When I checked for aftercare notes and billing for this specific appointment, my file had been erased completely. This is highly irregular. I have never seen patient records erased. I consider the erasure of my records a red flag and would suggest staying away from this company.

They split up their bills so you can't figure out what payments are for. None of the numbers line up and I'm pretty sure they do this so you'll just pay rather than argue. I'll pay the first bill after my visit and then they'll charge me something else, not tell me about it and then send me an email a year later saying your payment is overdue. Also I had one provider essentially ghost me. Completely unprofessional company

Please, do not use this service! I am not the type to even leave bad reviews, but this place is borderline criminal. I had a 30 minute discovery call where we just identified the issue and I was told i would receive a list of referrals, we didn't actually DO anything. I never received the referrals, but i got a bill for $500, i guess they charge $1000 per hour for discovery calls? I was never told up front what the "appointment" would cost, prices are not on the website or anywhere else, they accepted my insurance but now it's not paying any of it. I literally can't afford that and would have never used the service if i knew what it would cost, to me i'm kind of confused how this is even legal?