TalkiatryReviews of talkiatry.com

Had an appointment with Dr. Hedgepeth (who told me he wouldn't be providing psychiatric services as this was a consult, but could recommend me to someone in the practice). I also had Cigna insurance, which Zocdoc (who I booked it through) said they took. Prior to my appointment, I didn't realize Talkiatry was like BetterHelp and thought it was a singular practice. I went to hopefully get my medications refilled and to start seeing someone, however, I received a $350 bill for a CONSULT that should've been covered. Not a psychiatric appointment (Dr. Hedgepeth was very clear that he wasn't providing psychiatric services), no medication refills (I would have to come back for that), just a 30 min consult where he asked what were my diagnoses. I cannot afford $350, so I resubmitted the claim to my insurance, and Cigna said I owed the $350 and they covered none of it. If I was told beforehand that this was the price of their consult, I wouldn't have even booked it. I have been dealing with this for months and this has been awful. I am already financially unstable and this it's so hard with services like BetterHelp and Talkiatry putting their providers on websites and making it hard for people to find individual practices instead of conglomerates. I wouldn't recommend booking any services with them.

Due to your disrespect for ppl on disability for psych reasons and victims of domestic violence and rape by charging them 100 for missed appointments I feel no one in your practice would be helpful to me so I will be cancelling.. You obviously are fakes

Scammers I booked a doctor through Zocdoc after realizing that it is talkiatry I canceled it and cancellation was approved and after 2 months, I received bill out of nowhere.

My daughter was charged 200 dollars for two no shows. She was present for both appointments however there were technical issues. At this point I’m helping her to file a complaint with the New York department of insurance and the attorney generals office as they are non responsive

Terrible Billing Practices: I agree with everyone else on here that are having issues with the incompetency of the billing department. I saw the same provider twice yet they are charging two different entities and my bill is sky high after being promised 25 dollars per appointment. This is ridiculous and I definitely do not recommend. I can't tell you how many hours of my life I've wasted on this.

This company is terrible. They never informed me my insurance was denied and are now making me pay large bills which could have been avoided if they communicated about my insurance being denied. I would never recommend them if you do not need to use them. They're hard to deal with and not worth it.

For the love of good, find someone in network that you can see IN PERSON. This company will take and accept all your insurance information- take all your personal info and pretend like it’s vetting drs for you that will accept your insurance even will cancel appointments for you bc providers are “out of network” send you through an outsourced call center to correct it , send you to a NEW “in network” dr and then after 2 visits and a $3 script for a useless SSRI you will get a bill for $350 for your in network 20 minute tele health visit with someone that has minimal social skills at best.. a JOKE. Made me realize I don’t need therapy and that this new age tele health stuff is a scam. If my life wasn’t so good I’d probably be triggered into a mental breakdown but it’s just making me give up on western medicines approach to mental health. The “doc” I worked with is not qualified to help me navigate my life either that or couldn’t care less. I myself am a healthcare worker. I also work in a stressful & demanding work environment and the person they gave me as a therapist is better equipped to handle sheltered people with minimal issues AGAIN- A JOKE, The cost is OUTRAGEOUS considering it claims to be in network provider! honestly I’ve accepted that I have to help myself. *update* !! Called billing to cancel all services and confirm my payment plan I reluctantly set up- they informed me I have yet ANOTHER pending bill of $275 that had yet to hit my “billing period” they also acted like I should have known that the provider is somehow now out of network even though I have proof Zoc doc said he was in network at the time of appointment booking (screen shots). So NOW it’s over $500 + they claim I owe for TWO 20 min tele health visits and ONE Wellbutrin script. Bite me. I filed a dispute and it will take 4-6 weeks for them to “investigate” it 🫠

I booked an appointment several weeks in advance. I supplied my information and told my insurance would be confirmed in a few days. Weeks later and multiple mails and I never heard back. I canceled well in advance so they didn’t charge me $100 for canceling when they never got back. Seems like a complete scam and they were hoping I’d forgot to cancel while also collecting my information.