TalkiatryReviews of talkiatry.com

Their Cancellation policy is BS. 48 hours really? This is ridiculous. Like I don’t have enough to worry about? Now I’m being charged for canceling short of 2 days ahead of time? Why do you need more than 24 hours notice for virtual appt? $100 for cancelling an appointment 6 hours short of their cut off. My appt is on 5/8 at 9am, today is 5/6 at 3:00pm is when I called. I will definitely never use this service now.

Impossible to connect. Tried twice and had to wait 2 weeks in between to get another appointment

I initially talked to a psychiatrist who blew me off and told me she would have to retest me to accept my existing diagnosis. She then proceeded to assign me to a therapist who was a complete mismatch, based on her bio. When I called back to try and schedule another therapist, I was told a request could be put in, but the pychiatrist was responsible for assigning therapists, so I could not choose my therapist.

Seeing the doctor here was a waste of my time and over $700 (AFTER insurance for only 2 appointments) and when I tried to request records there was never a record of the assessment I took to diagnose my ADHD so now I have to start all over .

I had an incredibly disappointing and hurtful experience with Dr. [Name Redacted], DO at Talkiatry. Despite the fact that I was diagnosed with ADHD as a child, Dr. [Name Redacted] told me that ADHD “goes away” in adulthood and seemed to forget I had even mentioned it earlier in our session. That alone was disheartening—but it got worse. She insisted that stimulants were the only treatment option and flat-out refused to consider anything else unless I stopped using a legal substance in my state (one for which I can obtain a medical card). She showed zero interest in working with me or finding a reasonable solution that took my full situation into account. Most upsetting of all, she pressed me for immediate, specific details about what caused my PTSD—despite my visible discomfort. It was extremely painful to talk about, and I felt cornered rather than supported. That’s not how trauma-informed care should look. Later in the session, I expressed frustration with the Department of Veteran Affairs. I used strong language (not directed at her), and she became visibly irritated. Despite saying I was in a “safe space,” her tone and body language said otherwise. This was not a safe, compassionate, or attentive interaction. It left me feeling worse than before I reached out for help. I wouldn’t recommend Dr. [Name Redacted] to anyone—especially veterans or trauma survivors.

Absolute scam. I reached out to get diagnosed for ADHD, and was scheduled for a 60 min visit. During this 60 mins, my doctor spent the first 30+ minutes asking me answers to the same 50 questions that I had just taken time to answer before the visit. After that, he spent the next 30 minutes talking about what ADHD was. Turns out, I was billed $460 JUST for the initial visit, and an additional $250 for "Supportive Therapy" (which I never asked for, consented to, or received). Before the end of my visit, the doctor scheduled a follow up call a few weeks later. I agreed to it, not knowing any of the charges that were associated with these visits. The next visit was 30 mins (which the doctor was 5 minutes late for), and I was still charged $350 for a "follow up visit" and another $250 for more "supportive therapy", which I never received. I've basically been billed over $1,200 for 90 minutes of someone telling me stories about people with ADHD and asking me questions I had already filled out. I've reported them to the BBB and am working with my insurance to get these charges removed. This company is 100% a scam, don't go anywhere close to them. Edit: LMAO they replies with every complaint is taken with the utmost care… you mean care as in you haven’t responded to my last four emails with your billing department???

Horrible experience! First visit they couldn’t get the link to work and the provider wanted to cancel to get the whole hour in. Scheduled for the next day. Next I met with a provider that was supposedly verified with my insurance. She was very nice we spent an hour reviewing med history and treatment history. We review traumatic experiences (reliving them is very stressful) we made a plan and a follow up appointment. Then the canceled my appointment the next week stating she is not in my insurance (Which they supposedly checked beforehand) and they will connect me with a new provider. I JUST SPENT AN HOUR WITH MY NEW PROVIDER SPILLING MY GUTS AND THE MOST INTIMATE DETAILS OF MY LIFE WITH AND NOW YOUR TELLING ME BECAUSE THEY DIDNT PROPERLY CHECK I HAVE TO DO IT AGAIN! I spoke with someone from another country whom basically told me everything that was already stated in the email. There is no supervisor to speak with and maybe someone can get back to me in 24-48 hours. Oh yeah and to add insult they tried to charge me for the no show visit that they had to reschedule because tech support couldn’t get the link to work. ZERO communication, Im more mentally unstable now from using this service!

I made an appointment with a specific therapist whom I chose, but was then switched on my appointment day to a different gender which I am not comfortable with. Horrible experience. I then called to resolve the issue and was told it would take ten days.