TalkiatryReviews of talkiatry.com

Talkiatry is the absolute worst. After booking the soonest appointment which was 7 days away, I finally got to the appointment day and tried to log in. Their system refused my credentials multiple times. After calling customer service I was finally able to log in. I could not get past the vitals page. I called customer service again to which he told me my iPhone may be the issue and to login on my laptop. He assured me that my provider had been notified of my trouble logging in and would wait. A minute later I received a text saying my appointment was cancelled. I am disgusted and wish I had gone elsewhere. The time wasted can not be recouped.

The physician I met with exhibited behavior that I found to be unprofessional, dismissive, and discriminatory. He repeated or reworded the same questions regarding sensitive topics such as anger issues, drug use, and my family background after I told him that neither of which were an issue. This felt accusatory and invasive rather than clinically appropriate. He requested I take a drug screen as a new guideline but stated that others were not always to do the same. When I asked why I was selected he said he couldnt just take everyone's "word". He then stated he felt threatened by me even though we were thousands of miles away on a telehealth virtual meeting

I saw one therapist there. I did not need to see another one or continue so I tried to close my account. IMPOSSIBLE. There is no way to do it and so they keep spamming you for another visit. I have tried calling, chatting, texting and emailing. I get verbal apologies but they keep contacting me over and over. SPAM< SPAM and the eternal SPAM. I cannot tell you what to do but unless you like constant non stop spam well, you know what not to do. Good luck, signed: Sorry I ever contacted them. Response to your response: After all you have put me through you think that a standard, probably AI generated response is going to smooth things over? Think again. You guys are unrelenting in the past, as described, and so too shall I be.

If I could give them 0 stars or negative stars, I would. I called three times. First, I asked to speak with a supervisor, and stated that I just didn't think we were communicating well, and no fault of their own, I just wanted to speak to a level up. Well, that's where my experience went to Hell in a dang hand basket. Bows and all. I was transfered to a supervisor voicemail that (...wait for it...) DIDN'T EXIST. So naturally, being the bull headed individual that I am, I called back. I immediately asked for a supervisor, so I could tell them about this atrocious act of customer service. Where I was then told that "all supervisors were in a meeting." After pushing, I was then told that if they could not verify that I was a patient that they couldn't help me contact a supervisor, manager, director, or really anyone other than their front line service reps. Then, I was hung up upon. Well, let me tell you, after 20+ years in customer service, hanging up on an angry customer is not a good option. It tends to just stoke the fire, not out it out. So, what does this very stubborn pitbull do? I called back again. They asked for my info, which I no longer felt comfortable giving. So I gave a fake name/dob. Well, obviously they didn't find me as a current patient (which I told them I wasn't yet a patient). I was told "since we can't very you are a patient, I cannot transfer you to a supervisor." As this is the third time this happened, and all I wanted to do was offer some training advice on how to deal with an angry customer (I again have done it for over 20 years myself). Simply put, DON'T HANG UP ON A CLIENT (unless they are cussing/yelling at you - then it's acceptable). At no time did I cuss or yell or say anything negative until I got to the third person who refused to help and a lightbulb went off. If they are claiming to be a mental health psychiatry option, and they are willing to fail to establish trust, anger customers, and refuse to speak with potential new clients, could this be a scam?! They thing is, when I asked this out loud on the phone, THEY DIDN'T DENY IT! So, my conclusion is that I do not trust this company, do not believe they want to grow or better themselves, and cannot in any good conscience recommend ANYONE (even my worst enemy) utilize this company for any kind of mental health benefits. Hope this helps you in your psychiatry journey, b/c it was sure a waist of my time.

Virtual consultation for more than an hour for medication management. Waste of time. Complete waste of time. If you’re looking to get better don’t come here.

Everything is great until your provider retires or leaves . Landing a new provider is horrible . I have yet to successfully land a viable appointment after two calls . I’m furious actually

They were overcharging to the extent that my insurance was barely covering half of their fees. But I didn't realize how high my bill was getting until it was out of control. Now I owe them hundreds of dollars. After I was laid off, I had one appointment without insurance and it was over $300 for the 35-minute appointment. When they were billing my insurance, they were billing $600 per hour. I had been using them for at least 2 years but I never will again. I haven't booked an appointment since the last one that I had to pay out of pocket and they've been calling and emailing me non-stop to try to get me to book another appointment. But, when they call, they don't say where they're calling from or what they're calling about. I had to look up the number to see who it was that was calling. My psychiatrist is amazing, but the platform is the absolute worst.

Just awful and uncaring. did not show for meeting (took day off) and billed me! I am charging them with the 100 dollar fee for no shows as per their policy.