TalkiatryReviews of talkiatry.com

If I could give zero stars I would. Signed my son up for counseling, and the counselor canceled THE DAY OF, TWICE. We’ve been waiting for 2 months now to have an appointment. This company is a joke, don’t waste your time.

I would give this place 0 stars if I could. I had been researching online psychiatrists for weeks as I needed guidance on weening down an antidepressant that I had been on for 30 years that had stopped working. My PCP had prescribed a different medication but I felt I needed the guidance from a physician that specialized in these types of meds since this was my 4th time trying to get off this medication and I was having horrible discontinuation effects. I waited a week for my appointment and marked out an hour of my work day to attend this appointment. My appointment was scheduled for 9:30am and by 9:45am my provider Jessica had not logged on. I called the main phone number and after finally getting a live person they asked me to log back into my visit while they sent the provider a message. After 2 minutes the Talkiatry person got back on the line and said they had not gotten a response so they were going to send another message and placed me on hold again. At that point where I was logged into my visit, the screen started clitching and the Talkiatry person came back on and told me that the provider was having trouble logging on. At this point it was 25 minutes after my appointment was supposed to have started. They asked if they could reschedule my appointment with the first appointment being available at the end of July. I told them that I need help with medication management sooner that that and the best they could do was 3 weeks away. This is unacceptable. People are coming to them for help with their mental health issues and they act like it’s okay to push them off to whenever when it’s their fault the provider didn’t show up to the appointment. I had high hopes of getting help with medication and management today, now I will have to suffer until I can get into someplace locally. This place should be shut down.

Random and sporadic billing. Cookie cutter appointments. Walmart of mental health. Therapist left the company. They tried to replace him and came at me with a pitch like they were trying to sale life insurance.

I met with a psychiatrist last August for an assessment. She was useless. She kept going on about “I’ve been doing this for 25 years”; lady, I’ve been in my head for over 40. I’m not trying to rewrite the DSM, I’m trying to relay my lived experience. Then told me that I don’t need meds (I’ve since seen another provider who has prescribed meds and I’m doing great on them) and gave a referral for therapy. However, Talkiatry, despite the name, won’t allow you to see a therapist if you’re not seeing a psychiatrist. They offered to match me with another psychiatrist, but there’s no way I’d get a fair, unbiased second opinion. The second doc would have been able to see the notes from the first doc. I called Talkiatry a couple of times asking to be taken out as a patient, they kept trying to set me up with another doc. I laughed out loud today when I received an email from them saying “we’re discontinuing our relationship with you”… uh, don’t you guys have records of the multiple times I called asking to end my relationship with you? Last point - their billing is messed up and they charge way more than they should. Call around - you should be paying a few hundred at most for an hour consultation. Not the almost $1,000 that my bill came to.

Talk-whatever-iatry charged me $400 dollars with insurance coverage to talk to a psychiatrist who after I explained suffering from PTSD for years, decides to just tell me they aren't a "good fit", leans into me talking about drug use in my PAST to cope with the symptoms I'm describing by saying I'm an addict basically when I'm not, and asked "why do you think you have PTSD"? Shit sucks. Thanks for nothing. Mids AF fam. Boo. You're all made from loser goo. I'm never paying your bill. Mooohahahaha. I work in the field and think your service is a joke. Either actually help people or get out the game søn.

If I could give this service a zero, I would, for the following reasons: #1 I sent in my insurance information as requested & scheduled an appointment. Since then I’ve rec’d several e-mails telling me my insurance was approved & several more asking me for the information I already provided. Today I received an e-mail asking me to call and have my insurance card available. This company seems to have a problem keeping track of insurance information provided to them (which is concerning). They also have a a problem with messaging. Either they received my insurance information & services were approved or they didn’t. But both??? #2 Then there is the problem with actually seeing a provider. My first appointment was cancelled. This was done by text message telling me the provider was not available. I called the number on the text & rescheduled another appointment. Tonight I received another text message telling me the appointment was cancelled. The provider was not available. On top of that, I received another email asking me to call & have my insurance card available. I’m done. I do not wish to receive services from a provider that continues to cancel & or work with an inept administrative staff that cannot keep track of the insurance information I provided. I definitely would not recommend trying to receive services through this company.

Indifferent Psychiatrist. Horrendous delayed communication between patient and office and doctor when trying to get a simple fax to your employer. Please revise your system.

I waited 3 weeks for an appointment and I couldnt get logged into the website and they were experiencing technical difficulties so they cancelled my apppointment. The Dr. I did research on and wanted to see, doesn't have another appointment for an entire month. Do not waste your time with Talkiatry.