TalkiatryReviews of talkiatry.com

They overcharged me on purpose!!!!!

My first appointment, they canceled and then falsely claimed it was because I was late. Then they charged me $100. I could not dispute this charge. What a terrible company.

They told me that my insurance no longer covered services 2 hours before my appointment. Their calls confidently drop, causing me to start over new and wait over 30 min to connect with someone. I asked 2 agents to make sure everything pending was canceled and they still didn’t cancel one of my therapy sessions and are trying to charge me for a missed session although I already canceled it. I emailed them because connecting over the phone is such a hassle. They asked me to verify my identity and then never replied despite my follow up. Conveniently, they still try to call to set up and appointment so their customer service couldn’t possibly be that busy. The providers are great but talkiatry itself is a nightmare. May as well shop around clinics in your area

Negative stars if I could. I had exactly one session and was billed $660! I talked with the doctor and was immediately shut down because of a kidney issue I had three years ago. All he said was to talk to my primary about local services. I wasn't even looking for a medication change!! $200 of the bill was for "Additional supportive therapy - 90833" There was NOTHING supportive during our conversation. If anything it was detrimental and discouraging. This place has some serious shady billing practices. Makes you wonder what other shady things their up to!?

Disgusting, being healthy is for the wealthy. Over $700 for the initial visit and the Dr was pushing me to schedule weekly sessions. I didn't get the first bill until 3 weeks later! I would be over $1500 in debt to these people by now! These doctors should be embarrassed at the mental stress and anguish they're causing people who are just looking for help. Disgusting

Their system is awful. They don't help you when there are issues. The only good thing about Talkiatry are their providers. I have made appointments that just end up disappearing. I have had my meds sent to incorrect pharmacies, or not sent at all. I have sent complaints and no one responds.

Ridiculous pricing, Dr. was over 10 minutes late to the appointment. There was no explanation of the cost/fees upfront. My insurance company covered $267.35 for my initial appointment and I received a bill for the remaining amount of $390.65. $658 for an initial consultation is extremely expensive and uncalled for. My visit didn’t even last the whole hour and the doctor was late. I was told on the phone beforehand that my visit would be covered by my insurance and during that call there was no mention of any additional fees. I received no emails regarding fees after setting up my appointment. This company may help some people but to me it feels like a scam. If the company is a scam then shame on Talkiatry for preying upon those who struggle with mental health issues!

These are predators, stay away. They advertise low-per session costs, but it's quite the opposite. Absolute scam. Be ready to pay $700 dollars for your first visit.