TalkiatryReviews of talkiatry.com

it’s all good.

I recommend Talkiatry to whomever needs them. The process, website and app are user friendly. My doctor is very attentive and doesn’t rush me. I feel like he actually cares and understands my needs. I have no complaints.

They company itself is very nice and notify me ,which is crucial for me to remember anything at all, several times when my appt is coming up. Lindsay is a wonderful therapist. She completely understands my probs and meds needed to help. It took quite a while to find the right magic, but she was very patient helping me. Most importantly for me, she doesn't push or prod me to talk about things I'm not comfortable with. I'm an old dog trying a new trick, but certain things are just not going to be talked about and she gets that with me. She does also remind me when I need to get labs, see my PCP, etc. because it takes near death for me to go in. I'm so very grateful for her and the massive amount of help she's given me in the latter 50 years of life.

Seeking treatment is hard enough but when I called Talkiatry their friendly customer service helped me get through the process of choosing a psych Dr. The first appointment my Dr really listen to my concerns and how I was feeling. My big thing is being able to trust my Dr and If I. feel comfortable enough to speak about my mental health to the Dr. Calling Talkiatry that day was the best decision I ever made and I am forever grateful to Talkiatry for helping me get the treatment I need.

Follows my history from visit to visit.

I've used Talkiatry for years now, started in May of 2022, for both therapy and psychiatric treatment. My very first intake happened after a steep decline in my mental state. I initially sought treatment for a condition I felt confident I’d had my entire life. While I wasn’t necessarily wrong, in my first consultation with my now long-time psychiatrist, Dr. Jonathan Hertz, he noted other signs and symptoms that pointed to an additional diagnosis I’d never considered or remotely associated with myself. He hit the nail on the head and began a treatment plan with that comorbidity in mind. For three years now, he has been amazingly supportive, and I’ve settled on a steady plan that has helped me stabilize. I was always especially hesitant about considering psychiatric medication but chose Talkiatry because I genuinely felt out of options and in desperate need of change. I intend on going back to therapy through this service. For a long while, I was under the care of Jill Collum, who was exceedingly kind and caring. Due to life stressors, I briefly stepped away from therapy, but my provider really cared, and I realize that support is an important supplemental piece to my medication plan. They accept my insurance plan, and I’ve had minimal issues on that front. The one time I experienced problems was more related to my insurance plan changing and me forgetting to update Talkiatry in reasonable time. A few emails to the support team resolved that matter quickly. Now, for the quirks – mostly related to the app. While it generally functions well, a few UI features are plainly bad. Specifically, upon sign-up or when updating insurance, the plan selection page has a mind-numbingly unintuitive list of hundreds of unique plan names. These often don’t match what your insurance plan is called on your personal health insurance portal. They really should implement a simple search/filter feature or an option to skip that list and upload insurance info directly for their team to determine eligibility. The billing side of the app is also unclear. I would really appreciate a way to see all invoices on the same payment page. As of right now, I have to manually check each email received from Talkiatry and can seemingly only pay invoices one at a time, which is the only reason I’ve ever missed patient responsibility payments. As far as technical issues with the service itself, I actually can’t recall any as of late. The video calls seem to work well, though I know in the distant past there seemed to be more connection issues, possibly on the provider end. The only times I run into concerns are related to making sure my prescription gets sent. To be fair, I haven’t really had major issues here. However, if, for example, my provider was out of office for a week that fell within my refill window, it required some back-and-forth with the support team and waiting for an answer. Eventually, these things got handled before I ran into medication access issues, but they were a bit stressful at the time, especially since some medications are crucial to take consistently. It was a mixed bag of accessibility and clear communication in those instances. Ultimately, my advice is: give them time, be patient, and try your best to be responsible. I think a lot of patients might have overblown expectations of their provider team, who are all only people themselves. There’s responsibility on both ends to sustain proper care, especially for mental health treatment. Sometimes things can falter, but if you as the patient can reliably sustain your end and be compliant, then it becomes easier to confidently advocate if you’re dealing with an issue that is out of your hands. So yeah, Talkiatry has been a vital part of my well-being. *Also I’d like to edit to clarify that I think one of the bigger issues that other people experience, which seems related to payment and insurance: I’m lucky and biased in the sense that I have had stable access to good healthcare plans, and have not had financial struggles. I’ve mistakenly no-showed before and had to pay their fees before, but I am genuinely aware that the no-show fee or out-of-pocket costs are not rates that many people can comfortably afford, I don’t take that for granted but please know that due to my own inconsistency in the past, I have on multiple occasions paid the $100+ fee for no shows.

Dr. Buonopane provided invaluable assistance in comprehending that adults can occasionally experience substantial transformations that disrupt their work and professional advancement. Despite their unwavering dedication and prolonged efforts, unforeseen circumstances can abruptly alter their trajectory. I believe the attentive listening and subsequent recommendations emanated from a genuine concern, not merely as a medical professional. I am immensely fortunate to have Dr. Aelandria Buonopane as my esteemed physician.

Excellent doctors and easy to use format.