TalkiatryReviews of talkiatry.com

Avoid Talkiatry at all costs! One hour appointment. They billed almost $800. After insurance I was left with an almost $300 bill for just one session, Very different from their "Most patients pay about $30) statement. A total rip-off. The Doctor barely makes $200 a session so the other $600 is just pure greed. Talkiatry is convenient but a rip off.

I scheduled with a psychiatrist, and thinking this level provider did testing. I got online for my scheduled appointment. After a 5 minute discussion, we determined this was not the correct professional for what I needed. We ended the call and he cancelled the appointment. I have now been getting bills for $100, this after providing my insurance twice and emailing the email address for insurance. I never received a response to resolve the issue, only a warning about collections.

Your systems are not working correctly or communicating properly causing cancellations & not recognizing when I'm online & apparently I'm NOT the only one. Here's what I researched online re complaints related to Talkiatry: Talkiatry, an online psychiatry provider, has received numerous consumer complaints, with primary issues revolving around unexpected high billing, poor customer service, and technical issues with their platform. Users have reported being charged for services they did not receive, such as unexpected "supportive therapy" sessions, and faced difficulties in getting billing disputes resolved. Key Problems and Complaints Billing and Cost Transparency: Many users reported unexpected, high charges (sometimes hundreds of dollars) despite being told their insurance would cover most of the cost. There are reports of being billed for additional "supportive therapy" that patients claim was not provided or was part of a standard evaluation. Customer Service Issues: Multiple reports describe customer service as rude, unhelpful, and difficult to reach, with long wait times and unresponsiveness to complaints. Some users reported that their inquiries regarding billing were ignored for weeks. Administrative and Technical Failures: Users have experienced last-minute appointment cancellations, unauthorized changes to their assigned providers, and technical issues with the Healow app, leading to missed sessions. Limited Scope of Care: Talkiatry is not suitable for everyone; it does not provide treatment for patients on Medicaid, those without insurance, or for conditions like eating disorders, schizophrenia, or active substance use disorders. Misleading Advertising: Complaints have suggested that the company's advertised, low-cost "as low as $30" pricing may not be consistent with the actual, much higher, out-of-pocket costs some patients encounter. Common Patient Feedback While some users have expressed satisfaction with their individual,,care-providing doctors, the overwhelmingly common complaints are directed at the company's billing practices, administrative,Support, and technical shortcomings.

Scam, charges crazy amounts, bad providers

First and foremost my provider is excellent, talkiatry on the other hand is near worthless. The customer service is nothing but repeated lies and forget about trying to obtain your medical records, the process will leave you needing a complete other therapist. You cannot directly contact the medical records team but can run in circles over and over with the support staff who happily lie to get you off the phone. The only consistent thing you can rely on is the bills.

I have had 3 scheduled appointments. The first one went well. I really liked the DR. THEN, once she changed my meds, the following two appts she cancelled a couple of hours before they were to occur. This left me out of medication w/o a way to get a refill. The company itself has offshore support that is absolutely USELESS. I will not use them ever again. They put their patients health at risk and are incredibly unreliable. DO NOT USE!

Scam alert! Pitiful to pretend to offer services to help mental health issues, just to scam a vulnerable group. After making an appointment, the "provider" cancelled. Then I confirmed cancellation. Just to receive another message stating I missed my first appointment. I never received any link to any call, and confirmed twice the provider canceled. They are disorganized and you should not feel comfortable or confident with them. They are a headache to deal with. Who knows if they even have real providers or it's all just a scam.

Scheduled an appointment 2+ weeks in advance. Got plenty of reminders, was told there was a $100 fee if no show, got reminders the day before, the morning of, and one hour before. Joined and waited 15 minutes. Contacted chat and their response? Welp - I guess the provider doesn't practice in my state so they cancelled. Um, when? Absolutely horrible experience.