TalkiatryReviews of talkiatry.com

When you are dealing with persons that are struggling with mental health, maybe don't start a company that has providers that constantly cancel your appointment or leave the company. The concerns I initially had with this kind of service were spot on. There is no patient/doctor relationship. You have a relationship with a company that doesn't care about you and a provider that is not really dedicated to the job for whatever reason. Goodbye forever Talkiatry. It was truly an exercise in futility trying to use your company

Despite making sure my insurance was accepted, I’m now in debt over $800 for 90 min of service. It’s gotta be the easiest $ they ever made. I truly feel like I was scammed. My mental health is in way worse shape after trying Talkiatry.

I started to go through the process, but I found out my Healthcare provider offers counseling so I cancelled. They I received a confirmation from Talkiatry so I tried to cancel online but it would just freeze. Then I tried calling to cancel and no one ever answered. Now, they're threatening with lawsuits over $100 after I REPEATEDLY tried to cancel to no avail. They really are a scam.

I have had problem after problem with Talkiatry, from appointment issues on their end, to being prescribed medication that then got refused by the pharmacist because it conflicted heavily with my current medication, to trying to get me to pay $200+ claiming my insurance didn't cover an aspect of my visit while my insurance very clearly did cover it almost entirely... I never even received any proper treatment from them because every time we tried something, there would be another problem. I eventually gave up and forgot about talkiatry until my $200+ bill came in that I knew should have been covered and then confirmed that it was, and this company is trying to make ME do all the work with fixing it when it's completely on them.

They are not transparent about what they do and don’t treat. They wait until after you pay for a new patient appointment and waste your time completing your appointment before they tell you that they can’t treat you, even though the stated reasons for not being able to treat you are covered during intake form. The intake form could have stated they don’t treat based on these answers, the provider could have started call with sharing this information based on intake form. But no, I wasted $250 and an hour of my time to be left with 0 help. Ridiculous bait and switch.

Horrible. Had to be switched around monthly to different providers that not only had not one thing in common with me ( age, gender etc.. ) but when it came to actual appointment day they constantly had issues and cancelled appointments no matter how often I tried to contact before hand to prevent. NOT ONLY NEVER GOT CARE BUT WAS UPSET AND STRESSED OUT WORSE.

I was charged 300 for a 2 minute phone call that the psychiatrist was late to and didn't even attempt to help me. The second I said I had ADHD I was told can't help you BYE. I asked for a referral and they sent me a link to suicide hotlines. Absolutely no help. Do not use if you are going to tell them you have ADHD.

Showed up on time for appointment, sat in virtual waiting room for 15 minutes then received text that said I wasn't there, called back and went through menu to get to a rep who told me to log off, then sent me a link to cell to fill out all questionnaires again, then received email that provider had cancelled appointment. This is incredibly callous and uncaring to patients trying to get treatment.